Sales Support Specialist (Commercial Lending Assistant) at First Citizens Bank

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

0.0

Posted On

22 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Loan Documentation, Loan Closing Processes, Commercial Lending, Relationship Building, Credit Servicing, Microsoft Office Suite, Financial Statement Analysis, Customer Service, Multitasking, Written Communication, Verbal Communication, Portfolio Management, Cross Selling, Attention To Detail, Collaborative Work, Banking Systems

Industry

Banking

Description

Overview First Citizens Bank has an incredible opportunity for a Sales Support Specialist (Commercial Lending Assistant). We are hiring banking professionals who have had proven success in their past careers, are self-motivated, and possess strong relationship building skills. This role is an integral part of our team, partnering with Commercial and/or Business Banking groups in the sales, servicing and management of clients and loan portfolios. Responsibilities Ongoing Sales Support: Provide ongoing sales support to Lenders, including identifying sales and cross sell opportunities, coordinating materials for presentations, setting up sales calls, maintaining prospect lists, and making joint calls as needed. Documentation Support: Originates, processes, and ensures accuracy of loan documentation for closings. This includes entering financial information into the loan system and ensuring that all necessary documentation is included in the loan package prior to closing. Ongoing Credit Servicing Support: Resolving documentation exception issues, maintaining service levels, updating financial statements, and preparing files for all portfolio reviews. Run reports to track maturing lines/loans and service levels. Monitoring of Past Due Credits: Communicate, report, and follow up on portfolio past dues to ensure they remain current, while maintaining customer contact. Ongoing Customer Service/Office Support: Coordinates opening of deposit and other banking services with branch partners. Handles customer requests for information and problem resolution. Qualifications Basic Requirements: High School Diploma or GED with 4+ years of experience in sales or lending support OR Bachelor’s Degree with experience in sales or lending support Additional Skills and Experiences: 4+ years of prior experience in banking, ideally as a Bank Teller, Universal Banker, or Lending Support Strong working knowledge of the loan documentation and loan closing processes Experience with: Mortgages Assigments of rents Title documentation Surveys Ordering Appraisals Environmental reports Tax returns and supporting documents Proficient in Microsoft Office Suite, Strong computer skills, and an ability to learn banking systems Highly organized with a strong attention to detail Strong ability to multitask Professional written and verbal communication skills Ability to work collaboratively with bankers and other internal partners PLEASE NOTE: There are no remote capabilities for this position at this time. Ideal candidate must live within commuting distance of one of the following branches: 250 Palermo Avenue in Coral Gables 2601 South Bayshore Drive in Miami First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits #LI-KL1

Responsibilities

Provide ongoing sales and documentation support to lenders, including managing loan closings and identifying cross-sell opportunities. Maintain loan portfolios by resolving documentation exceptions, monitoring past due credits, and handling customer service requests.