Imagine yourself…
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- Doing meaningful work that makes an everyday impact on the world around you.
- Growing your expertise and expanding your skillset with every project.
- Owning your ambition and fueling your career growth.
At Hach (www.hach.com), a Veralto company, we ensure water quality for people around the world, and every team member plays a vital role in that mission. Our founding vision is to make water analysis better—faster, simpler, greener, and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.
As part of our team and the broader Veralto network, you’ll be part of a unique work environment where purpose meets possibility: where you’ll make an immediate, measurable impact on a global scale by enabling the world’s everyday water needs, and where you’ll have opportunities to foster your professional development and fuel your career growth.
Motivated by the highest possible stakes in climate change and global health, we’re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: https://www.hach.com/about-us
We are currently looking for a Sales Support Specialist, hybrid in Loveland, CO. This role will be Monday to Friday 7:30AM to 4PM

THE ESSENTIAL REQUIREMENTS OF THE JOB INCLUDE:

• High School diploma or equivalent
• Previous ERP and CRM systems experience a plus
• Knowledge of customer support processes (i.e., pricing, products, returns, etc.).
• Proficiency with Microsoft Office products
• Outstanding communication, de-escalation, and empathy skills with a “customer-centered” attitude.
• Excellent time management, multi-tasking skills, and an expert at managing a busy workload with multiple competing priorities.
  Hach is proud to part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources™—and building rewarding careers along the way.
  For Colorado roles only: We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.
  At Hach, we believe in supporting your success at work and beyond. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team.

• Prepare and process quotes, assist with quotes to orders.
• Accurate and timely completion of requests from sales team to execute updates, changes, and new information within CRM, including opportunity management.
• Gather/confirm information needed so order entry can enter customer orders into the company’s order entry system.
• Researching sales credit change and account ownership requests, including seeking approvals and completing necessary templates and spreadsheets.
• Initiate no charge orders, returns, credits, sales allowances, traces, replacement orders and billings.
• Handle incoming calls from internal customers (Manufacturing, Customer Service, Service, Tech Support, Bid Specialist, Credit, Analytics, etc.).
• Assist Divisional Sales Managers, Inside Sales Representatives and Regional Sales Managers.