WAT BIEDEN WIJ?

• Competitive salary with extensive fringe benefits
• Excellent pension scheme
• Company laptop and an exclusive onboarding box with unique items
• Opportunities for training and courses for both personal and professional development
• Many career growth opportunities within our organisation
• Fun company parties and outings
• Fresh fruit at work
• Work in a dynamic, international, and collaborative team

PURPOSE OF THE ROLE SALES SUPPORT SPECIALIST INTERNATIONAL TRADE

As a Sales Support Specialist International Trade, you ensure smooth order processing from entry to delivery. You act as a crucial link between the international sales team, warehouse, and customers across Europe, maintaining accurate order records, coordinating shipments, and keeping all parties informed. Your detail-oriented and customer-focused approach ensures efficient operations and satisfied clients.

RESPONSIBILITIES

• Provide daily operational support to international sales teams
• Create and maintain product information in the ERP system
• Enter, manage, and follow up on sales orders accurately and on time
• Monitor product availability and order statuses to meet deadlines
• Coordinate with the warehouse on packing and shipping procedures
• Share shipping documentation with customers and internal supply chain teams
• Prepare and distribute weekly order status reports to customers
• Register and process customer complaints in ERP
• Liaise with departments such as warehouse, purchasing, and supply chain
• Coordinate and follow up on outstanding invoices with finance