SALES SUPPORT SPECIALIST - NAAS

Irish International Trading Corporation (Cork) Plc, otherwise known as IITC, was established in 1920 and we are immensely proud of having diversified and developed over time to become one of Ireland’s leading wholesalers of Hardware, Steel, Wire, Agricultural Plastics, Salt, Bathroom supplies and Plumbing Materials.
The quality, expertise and commitment of our loyal employees has been the foundation of our success and will be the biggest driver of our business in further development. It is this passion about our industries and products which ensures that each of our customers, big and small, receives a bespoke and high-quality customer experience every time that they deal with IITC. Our business is underpinned by our 5 core values, as how we achieve success is just as important as being successful -Loyalty -Quality -Integrity -Respect & Inclusiveness -Unique customer service.
We are continuing our journey of expanding and diversifying our business and we are seeking a proactive and detail-oriented individual to join our team in Naas as a Sales Support Specialist. This role will be instrumental in providing essential administrative and operational support to our sales team, ensuring the smooth execution of sales processes and exceptional customer service. The ideal candidate will possess strong organisational skills, effective communication abilities, and a collaborative mindset to work closely with sales representatives and contribute to the achievement of sales targets.

QUALIFICATIONS & SKILLS:

Bachelor’s degree in Business Administration, Marketing, or related field preferred.
Prior experience in sales support, customer service, or related roles is advantageous.
Strong organizational skills with attention to detail and the ability to manage multiple tasks simultaneously.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external customers.
Proficiency in Microsoft Office suite (Word, Excel, Outlook) and experience with CRM software is desirable.
Ability to work independently and as part of a team in a fast-paced, dynamic environment.

Sales Order Processing: Assist in the processing of sales orders, ensuring accuracy, completeness, and adherence to company policies and procedures.
Coordinate with internal departments, including logistics and finance, to facilitate order fulfilment and invoicing processes.
Track order statuses, resolve order-related issues, and communicate updates to customers and sales representatives.