Sales Support Specialist at NielsenIQ

Ciudad de México, , Mexico -

Full Time

Start Date

Immediate

Expiry Date

07 Mar, 26

Salary

0.0

Posted On

07 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Support, CRM, Order Management, Billing, Cross-Functional Collaboration, Sales Cycle, Problem Solving, Attention to Detail, Project Management, Sales Performance Reporting, Communication Skills, Customer Experience, Compliance, Process Improvement, Strategic Thinking, Self-Motivation

Industry

Software Development

Description

Company Description NielsenIQ’s Sales team is focused on growing revenue, finding new business opportunities and market penetration. Sales is NielsenIQ’s growth engine which is instrumental for the company’s success. You will execute sales and renewals for existing accounts in own scope, securing a solid sales pipeline and developing new revenue opportunities for existing accounts. You will be responsible for supporting a sales team in all sales and renewal efforts. You will collaborate with key stakeholders and other teams to support driving sales and growth across a given scope. Job Description Create and update sales opportunities in CRM to ensure a healthy pipeline. Manage tasks to progress opportunities to revenue as quickly as possible; including assisting with PO tracking and management, processing of orders, billing and coordinating with cross-functional team members on product delivery as applicable to ensure a stellar customer experience (includes Sales operations, Product, Finance, and Delivery). Help drive the development, automation, governance, measurement and improvement of the order to invoice cycle; includes evaluating the integration of CRM and Finance platforms and assisting with training support Partner closely with major business functions across the quote to order life cycle including Product, Finance, Sales, Order Management and Legal to resolve order questions and process orders quickly without error Drive compliance with company policies, business rules and revenue recognition principles Effectively manage numerous requests concurrently and on deadline; includes managing expectations and escalating delays to leader in timely manner Build and utilize deal tracking and status reports with a sharp focus on details to identify bottlenecks in the sales cycle and alert sellers of at-risk opportunities to ensure teams stay on track to meet or exceed sales goals. Proactively identify opportunities to improve the sales process, resolve inconsistencies and give insightful feedback to cross functional stakeholders in an effort to improve efficiency across the sales cycle Serve as an expert on internal sales processes related to pricing, quoting, legal, ordering and delivery to guide sellers on best practices and ensure adherence Qualifications 3+ years of related work experience in Sales Support, Deal Desk or Finance Bachelor’s degree Demonstrated ability to think strategically through identification of problems and implement successful, tactical solutions Self-motivated with a strong attention to detail and keen ability to prioritize tasks to ensure business critical objectives are met Skilled at building strong working relationships with team members in varying departments and/or levels of management. Service attitude Ability to manage multiple projects simultaneously while meeting deadlines Understanding of the sales cycle and common pain points sellers encounter with a desire to drive improvements Experience building and / or using sales performance reporting in a CRM, PowerBI or similar software Excellent written, verbal and active listening skills Ability to drive productivity working in a remote, fast paced environment Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Responsibilities

The Sales Support Specialist will execute sales and renewals for existing accounts, ensuring a solid sales pipeline and developing new revenue opportunities. They will manage tasks to progress opportunities to revenue, assist with order processing, and collaborate with cross-functional teams to enhance the customer experience.