POSITION OVERVIEW:

The Sales Support Specialist plays a crucial role in enhancing sales team efficiency and customer satisfaction by providing administrative, operational, and analytical support. This role ensures a seamless sales process through order management, data analysis, sales reporting, and customer support. The specialist also assists in sales presentations, logistics coordination, and CRM management, ensuring the team operates effectively and meets business objectives.

EDUCATION & EXPERIENCE:

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field (or equivalent experience).
• Minimum 2 years of experience in sales support, customer service, or administrative roles.

KEY SKILLS:

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Experience with CRM software) and sales automation tools.
• Knowledge of Power BI is a must for sales reporting and analytics.
• Strong attention to detail, ensuring accuracy in data management and reporting.
• Excellent communication skills (both written and verbal) for effective internal and external interactions.
• Strong customer service orientation, with the ability to build and maintain positive client relationships.
• Problem-solving mindset, capable of quickly addressing sales process challenges.
• Team player, with the ability to work collaboratively and support sales targets and objectives.
• Adaptability, able to manage multiple tasks in a fast-paced environment.
  About PHX Ireland & PHOENIX Group
  PHX Ireland Group is Ireland’s leading fully integrated healthcare provider. We deliver health.
  We are comprised of United Drug, Ireland’s leading pharmaceutical wholesaler and distributor; McCabes Pharmacy, Ireland’s leading community pharmacy chain; and TCP Homecare, innovators in clinical home nursing services and direct to patient delivery solutions.
  PHX Ireland Group employs over 1,800 people, operates 5 distribution centres and pharmacies nationwide, delivering over 85 million packs to Irish pharmacies and hospitals and serving 500,000 patients each year. By working together to provide these solutions, PHX Ireland can enable a sustainable healthcare system and support Irish Healthcare.
  PHX Ireland is part of the PHOENIX group, Europe’s leading healthcare provider. Headquartered in Mannhein, Germany, the PHOENIX group brings together more than 48,000 employees from 29 countries, includes 223 pharmaceutical distribution sites, and more than 3200 owned pharmacies and 17000 partner pharmacies. Every day, the PHOENIX group makes an important contribution to comprehensive and safe healthcare in Europe.
  We strive to foster an open and inclusive environment, embracing applications from individuals of all backgrounds. Our commitment lies in ensuring an accessible interview process for all candidates. If you require additional support or accommodations to attend an interview, we kindly encourage you to reach out to jobs@phxireland.ie