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Sales Support at Tate Engineering Systems INC

Richmond, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

0.0

Posted On

26 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Questions, Account Management, Product Knowledge, Service Knowledge, Issue Processing, Delivery Inquiries, Error Resolution, Data Entry, Salesforce, ServiceMax, Case Processing, Quote Processing, Tech Lead Processing, Prioritization, Time Management, Accountability

Industry

Mechanical or Industrial Engineering

Description

Description The Sales Support Representative is the interface between our organization and our clients. Requirements ANSWER all customer questions regarding accounts, products and services via email or phone. PROCESS issues of varying complexity to include delivery inquiries to error resolution PARTICIPATE in meetings as scheduled DATA entry into various systems (Salesforce, ServiceMax, etc.) ACKNOWLDGE and work cases as FIFO PROCESSING quotes and tech leads Self Management: Prioritize and complete tasks, delivering desired outcomes within allotted time frames. Initiate and sustain momentum without external stimulation. Accountability: Answerable for personal actions and results as well as those of others under direct supervision. Personal Development: Learn and implement new ideas, methods and technology Integrity: Honest and conducts self with highest degree of integrity at all times.

Responsibilities

The Sales Support Representative acts as the primary interface with clients, answering questions about accounts, products, and services via email or phone. Responsibilities also include processing various issues, entering data into systems like Salesforce, and handling quotes and technical leads.