Pandora is a retail environment like no other: our sales colleagues are able to craft the incredible with our customers every day; curating our beautiful hand-made jewellery to bring special moments to life.
We are seeking a results-driven, target-focused Retail Assistant to join the store team on a casual basis. If you dream of engaging customers, achieving and exceeding sales goals, and making a lasting impression on your customers then Pandora is the place for you!

THE ROLE

Our retail assistants are our brand ambassadors, and the link between our products and our customers. They lead the success of the store by influencing sales, excelling in customer service, and sharing their knowledge of our products and brand.
You’ll get to interact with people on every shift to help create their special memories through dreaming, daring, caring and delivering.

WHAT TO EXPECT FROM THE ROLE

• Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, units per transaction and average transaction value
• Build the bond between our brand and our customer by answering queries, providing exemplary service and adapting your approach depending on individuals’ personalities, loves and needs
• Learn and confidently share Pandora product knowledge to maximise sales and provide an unforgettable customer experience
• Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data
• Assisting with product deliveries; unloading and storing in the correct spaces in store
• Merchandising the store and maintaining high shop floor standards; taking pride in your environment
• Operating the till system, handling financial transactions including returns and exchanges