We are seeking a highly motivated and skilled Sales & Technical Support Engineer to join our team. The ideal candidate will possess a strong technical background in laser and automation machinery, coupled with excellent communication and sales abilities. This dual-role position is crucial for driving sales growth by providing expert technical support, conducting product demonstrations, and building strong customer relationships.

QUALIFICATIONS

• Bachelor’s degree in Engineering (Mechanical, Electrical, or Mechatronics preferred) or a related technical field.
• Minimum 5 years experience in a technical sales, field service, Electronics, IT or semi-con industry, specifically with laser technology and automation systems.
• Deep understanding of laser types, their applications, and associated safety protocols.
• Excellent problem-solving skills and the ability to diagnose and repair complex technical issues.
• Exceptional communication, presentation, and interpersonal skills.
• Demonstrated ability to manage a sales pipeline, negotiate effectively, and close deals.
• Willingness to travel frequently to customer sites for support, training, and sales activities. (50% of time)
• Self-motivated, goal-oriented, and able to work independently as well as part of a team.
• Fluency in Chinese is a plus