SALES TRAINEE – EXCITING CAREER OPPORTUNITY IN A LEADING STEEL COMPANY!

We have an exciting opportunity for a Sales Trainee to join our well-established sales team at Monkhouse and Brown in Dunston, Gateshead. If you’re eager to launch your career in sales and want to work for a company with a rich history of success, this could be the perfect role for you! As a trainee, you’ll receive full training in Sales, Customer Service, and Account Management within a supportive and friendly environment. We’re committed to helping you grow into a successful, experienced sales professional.

WHAT WE’RE LOOKING FOR:

We’re looking for someone with:

• A Positive, Eager-to-Learn Attitude: A passion for sales and customer service, with a willingness to learn all aspects of the steel industry.
• Self-Starter: Ability to think on your feet, take initiative, and solve problems independently.
• Team Player: A collaborative individual who thrives in a team-oriented environment while also being capable of working independently.
• Strong Numeracy & IT Skills: You’ll need to be comfortable using systems and tools for order management, data entry, and quotations.
• Excellent Communication Skills: Good written and verbal communication skills, with a professional and personable manner when dealing with customers.
• Ambition & Desire to Succeed: A genuine drive to grow within the company and contribute to the business’s success.
• Educational Qualifications: A minimum of 5 GCSEs (including Maths and English) and ideally 2 A levels (desired).

As a Trainee Internal Sales Person, your responsibilities will include:

• Building Relationships: Develop and maintain strong, professional relationships with existing customers, delivering outstanding service and ensuring complete customer satisfaction.
• Market Intelligence: Gather market and customer data to identify new sales opportunities and trends in the steel industry.
• Prospecting New Business: Engage with potential customers through calls, emails, and meetings to promote Hall & Pickles’ products and services.
• Negotiation & Closing Sales: Negotiate pricing, delivery terms, and contract specifications to successfully close deals and drive sales growth.
• Supplier Liaison: Work closely with suppliers to track order progress and ensure timely delivery of goods to customers.
• Sales Administration: Record all sales, orders, and customer interactions accurately using internal systems. Provide fast and accurate cost calculations and quotations.
• Proactive Sales: Make proactive sales calls to existing and new customers, including cold calling and pitching new products.
• Product Promotion: Assist in promoting both current and new product lines to increase revenue and market share.
• Customer Issue Resolution: Resolve any potential issues with orders and deliveries, ensuring customer satisfaction.
• KPI Achievement: Once trained, you’ll work to exceed personal KPIs and sales targets, contributing to the overall success of the team.