The Opportunity

Portland Tractor Inc. is looking for a highly organized and customer-focused Sales & Warehouse Coordinator to join our team in Edmonton, Alberta. As the Sales & Warehouse Coordinator, you will work closely with customers, Sales Representatives, vendors and warehouse personnel to ensure efficient order processing, inventory accuracy and exceptional customer service.

Essential Duties & Responsibilities

As the Sales & Warehouse Coordinator your key responsibilities will include:

• Provide administrative and operational support to the Sales team, ensuring efficient order processing and a high level of customer satisfaction.
• Coordinate with customers, vendors, freight carriers, and internal teams regarding orders, product availability, backorders, shipping, and delivery updates.
• Maintain accurate customer, order, pricing, CRM, and shipping records in Sage ERP.
• Process returns, RMAs, warranty claims, credits/rebills, and other customer and vendor transactions.
• Prepare shipping documentation, coordinate freight and courier pickups, and track shipments through to delivery.
• Inspect, receive, label, and organize incoming inventory, including documenting and resolving shortages, damages, and discrepancies.
• Maintain accurate inventory records, bin locations, and warehouse transactions, and assist with cycle counts and annual physical inventory.
• Operate forklifts, pallet jacks, and other warehouse equipment safely and in accordance with company policies.
• Maintain a clean, organized, and safe warehouse while supporting inventory accuracy and continuous improvement initiatives.
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Required Skills & Qualifications

The ideal candidate will possess the following skills, knowledge, and competencies:

• Previous experience in a Sales Coordinator, Sales Administrator, Customer Service, Warehouse Coordinator, or similar role preferred.
• Strong customer service orientation with a commitment to providing exceptional support.
• Experience with ERP systems; Sage ERP experience is considered an asset.
• Proficiency with Microsoft Office Suite, including Outlook, Excel, and Teams.
• Strong organizational and time-management skills with excellent attention to detail.
• Effective verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with shipping, receiving, inventory control, and warehouse operations is considered an asset.
• Forklift certification or the ability to obtain certification is considered an asset.
• Ability to occasionally lift and move materials in accordance with workplace safety guidelines.

The Opportunity

Portland Tractor Inc. is looking for a highly organized and customer-focused Sales & Warehouse Coordinator to join our team in Edmonton, Alberta. As the Sales & Warehouse Coordinator, you will work closely with customers, Sales Representatives, vendors and warehouse personnel to ensure efficient order processing, inventory accuracy and exceptional customer service.

Essential Duties & Responsibilities

As the Sales & Warehouse Coordinator your key responsibilities will include:

• Provide administrative and operational support to the Sales team, ensuring efficient order processing and a high level of customer satisfaction.
• Coordinate with customers, vendors, freight carriers, and internal teams regarding orders, product availability, backorders, shipping, and delivery updates.
• Maintain accurate customer, order, pricing, CRM, and shipping records in Sage ERP.
• Process returns, RMAs, warranty claims, credits/rebills, and other customer and vendor transactions.
• Prepare shipping documentation, coordinate freight and courier pickups, and track shipments through to delivery.
• Inspect, receive, label, and organize incoming inventory, including documenting and resolving shortages, damages, and discrepancies.
• Maintain accurate inventory records, bin locations, and warehouse transactions, and assist with cycle counts and annual physical inventory.
• Operate forklifts, pallet jacks, and other warehouse equipment safely and in accordance with company policies.
• Maintain a clean, organized, and safe warehouse while supporting inventory accuracy and continuous improvement initiatives.
• 
  

Required Skills & Qualifications

The ideal candidate will possess the following skills, knowledge, and competencies:

• Previous experience in a Sales Coordinator, Sales Administrator, Customer Service, Warehouse Coordinator, or similar role preferred.
• Strong customer service orientation with a commitment to providing exceptional support.
• Experience with ERP systems; Sage ERP experience is considered an asset.
• Proficiency with Microsoft Office Suite, including Outlook, Excel, and Teams.
• Strong organizational and time-management skills with excellent attention to detail.
• Effective verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with shipping, receiving, inventory control, and warehouse operations is considered an asset.
• Forklift certification or the ability to obtain certification is considered an asset.
• Ability to occasionally lift and move materials in accordance with workplace safety guidelines.