Title - Salesforce Admin
6+ Months Part-Time Contract (Possibly Extend or Convert into Full-Time)
Role - Hybrid (1 Day Onsite)
(This is a W2 contract role without any benefits)

Experience:

• Marketing: 3 years (Required)
• Salesforce: 3 years (Required

WHAT YOU’LL DO

This individual will deliver a centralized marketing reporting dashboard to provide full insight into all aspects of marketing strategy impact on business KPIs. This role is responsible for ensuring system availability and optimal performance of the Salesforce platform, reducing manual processes through strategic automation and workflow implementation, and maintaining data accuracy and completeness. As part of the function, this individual will decrease ticket resolution time by implementing self-service solutions and maintaining up-to-date documentation. This individual will also support revenue growth by optimizing sales processes and providing actionable insights through reports and dashboards. This role is required to achieve a user satisfaction rate of 90% or higher through responsive support and effective training programs

• Manage user accounts, security settings, and permission sets while ensuring data integrity and compliance with company policies – 5%
• Configure and maintain Salesforce objects, fields, page layouts, workflows, and validation rules – 5%
• Create and maintain reports, dashboards, and automation tools to improve business processes – 15%
• Provide training and support to end-users, documenting processes and maintaining knowledge base resources – 5%
• Evaluate and implement new Salesforce features and third-party applications – 5%
• Align and collaborate with existing Paid Media, Email Marketing, and Social Community Management teams internally and with partners – 60%
• Paid Media
• Lead qualification and routing rules stewardship
• Lead form integration and tasks
• Platform integration to ensure attributions
• Reporting on performance
• Email Marketing
• Reporting on email performance
• Attribution of performance to capture ROI
• Development of rules and best-practices for automations
• Semi-annual NPS survey development
• Social
• Reporting on social performance KPIs
• Content performance reporting
• Integration of content performance metrics into dashboards
• Web Traffic
• Integration of Google Analytics data into Salesforce for secondary KPI tracking
• Landing page traffic and performance reporting

WHAT YOU’VE DONE

• Salesforce Administrator Certification (ADM-201), preferably in focused on Marketing functions
• 3+ years of hands-on experience administering Salesforce
• Strong understanding of Salesforce best practices and security protocols
• Experience with Salesforce configuration, including workflows, process builder, and validation rules
• Excellent problem-solving abilities and attention to detail
• Strong communication skills and ability to explain technical concepts to non-technical users.
  Job Types: Part-time, Contract
  Pay: $40.00 - $52.00 per hour
  Expected hours: 10 – 15 per week

Schedule:

• Choose your own hours
• Monday to Friday

Application Question(s):

• Do you have Paid Media, Email Marketing, and Social Community Management experience?

Experience:

• Marketing: 3 years (Required)
• Salesforce: 3 years (Required)

Work Location: In perso