Company Description
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.
With over 300 specialized associates and around 15 nationalities, Bosch activities in Lisbon are focusing on sales, marketing, communication, training, nearshoring services and shared support for human resources services to Europe. The diversity, commitment and know-how of the team are the key success factors of this organization.
Bosch Service Solutions develops and delivers Customer Experience, Mobility and Monitoring solutions for companies and their customers.
Our teams find fast and efficient solutions for thousands of people on a daily basis – from claim management to life-saving emergency calls, among other services. Define the standards and become a pioneer together with around 9000 associates worldwide.
Job Description
As a Salesforce Administrator at Bosch Service Solutions, we offer you the opportunity to work in a dynamic, fast-paced, fun, and multinational environment. The role is crucial in driving our organization’s success through the effective use of Salesforce. For our clients, you will be responsible for shaping the project delivery further. Your role will help ensure that the solutions present in the development cycle adhere to industry best practices and quality standards, delivering long-term value within the Bosch organization. If you have a passion for optimizing systems, ensuring data accuracy, and improving operational efficiency, we encourage you to apply and be part of our dynamic team.
Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.

QUALIFICATIONS

• Qualifications: University Diploma
• Years of Experience: At least 2,5 years in-depth working knowledge in Salesforce Ecosystem.
• Salesforce Expertise:
• Strong technical skills in Salesforce Administration, including in-depth knowledge of flows, approval process, validation & sharing rules, and familiarity with Salesforce platform features and limitations.
• Apply CRM best practices, Salesforce objects and the relationships between them.
• Knowledge about Salesforce status accounting – ownership of information such as data storage, government limits
• Experience handling change requests and evaluating efforts necessary.
• Familiarity with VS Code and Dev Ops Centre is a plus.
• Industry Experience: Notable experience in Service Cloud, Sales Cloud, Field Service Lightning. Experience in Manufacturing, and Maintenance industries is beneficial.
• Analytical and Problem-Solving Skills: Analytical business process development & problem-solving skills. Versed in logical constructions of code syntax and formula creation.
• Data Management: Proficiency with data manipulation tools and uploading techniques such as Data Loader, Workbench, Excel, Plug-Ins.
• System Troubleshooting: Capabilities in troubleshooting and fixing system issues.
• Documentation and Communication: Experience creating clear and concise documentation that is maintained and archived.
• Way of working: Exceptional skills in analytical development and problem solving. Versed in agile methodology/processes; Bringing in strong interpersonal and communication skills; Team-oriented work.
• Certificates: Candidate holds relevant Salesforce certifications, such as Administrator, App Builder, Sales Cloud Consultant Certification or Service Cloud Consultant.
• Language Proficiency: Fluent written and spoken English. German is an advantage.
  Additional Information

Please refer the Job description for details