About the job

• Salesforce Support
• Collaborative, supportive team that values growth and innovation
• Flexible working 2 days in office, 3 days at home
• Top 10 for Australia’s Best Workplaces in Technology

Join our talented internal Digital Platforms team, adding value by working at the core of business operations. You'll provide user support, assist with testing and undertaking salesforce administration and deliver user and system documentation.

The work is varied, high-impact, and gives you exposure and an opportunity to triage and resolve level 1 support cases and transition requirements for level 2 or 3 cases (those requiring development or configuration changes) to backlog for prioritisation.

Who is Data#3?

Data#3 is ASX200 listed and reported gross sales of $3 billion in FY25. Headquartered in Brisbane, we have approximately 1,400 employees across 12 locations in Australia and Fiji.

We have been voted HRD's Employer of Choice for the last 11 years and named Top 10 for Australia’s Best Workplaces in Technology by Great Place To Work® in 2026.

About You

• You have exposure to Salesforce and Application Support, preferably in cloud-based environments.
• Aptitude to quickly learn and use new supporting/integrated applications.
• Experience documenting system features and user guides.
• Demonstrated competence in the conduct of administrative work, including accuracy and attention to detail, good records management, self-motivation, and ability to accept responsibility.
• Experience following established processes, procedures, and documentation standards.
• Experience working in environments governed by SLAs and meeting service expectations.

Join a team that values people as much as technology — where your growth is supported and your work makes a real impact.

At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected, and valued—and we encourage your application.

Please note that Data#3 will request as part of the recruitment process, reference checks and verification of your right to work in Australia. You may also be required to undertake background checks and police checks for security clearance pertaining to specific job requirements.