Requirements

On a daily basis you will:

• Act as the primary Salesforce Administrator, managing users, licences, roles, profiles and permissions to ensure effective and secure system access
• Create and maintain dashboards, reporting and insights to support business decision making
• Manage Salesforce platform performance, including upgrades, automations, workflows, integrations and issue resolution
• Drive continuous improvement initiatives to optimise processes, enhance user experience and improve operational efficiency
• Maintain data integrity across Salesforce and alignment with core business systems
• Lead Salesforce projects, enhancements and releases, including sandbox management, testing and user acceptance activities
• Act as the Salesforce Product Owner, managing the enhancement roadmap and prioritising initiatives based on business needs
• Partner with internal stakeholders and offshore Salesforce developers to deliver solutions, maintain documentation and provide ongoing system support

Your skills and attributes:

• 2+ years’ experience as a Salesforce Administrator, ideally supporting multiple business functions
• Salesforce Administrator Certification
• Tertiary qualifications in Information Technology, Business, Commerce or a related discipline are highly regarded
• Demonstrated experience configuring users, permission sets, Flows, reporting and dashboards within Salesforce
• Experience managing system integrations and maintaining high levels of data integrity across business systems
• Strong analytical and problem-solving skills, with the ability to identify trends and drive business improvements
• Experience managing external vendors or offshore development partners is highly regarded
• Excellent communication and stakeholder management skills, with the ability to influence and build relationships across all levels of the business
• Highly organised with the ability to manage multiple priorities in a fast-paced environment
• A proactive, detail-oriented mindset with a passion for continuous improvement and delivering exceptional customer outcomes

Benefits

Why should you join efm Logistics?

• Strong focus on regular and ongoing professional development training, enhancing skills and career progression 
• A dynamic and empowering culture, where we challenge each other to do it better 
• An opportunity to be part of an industry leader 
• Competitive salary and bonus scheme 
• Modern office space and technology, located within Moorabbin’s ever evolving Morris Moor complex
• Free parking and onsite café
• Company functions and team building activities
• Partner with 2 charities, volunteering time to make a difference and contribute to the positive impact they are having both locally and internationally
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