YOUR NEW ROLE: SALESFORCE ADMINISTRATOR

Are you a Salesforce expert with a knack for both technical configuration and cross-functional collaboration? If you thrive in an environment where you can make a direct impact across sales, customer support, and marketing, this role is for you.
As a Salesforce Administrator at Global, you’ll wear multiple hats—combining your passion for platform optimisation with the ability to support various business units. You’ll play a critical role in managing Global’s Salesforce setup, focusing on Sales Cloud, Service Cloud, and Pardot (Account Engagement), and working with teams to drive projects from concept to completion.

KEY RESPONSIBILITIES

• Salesforce Platform Management (70%): Manage and maintain the Salesforce ecosystem, including Sales Cloud, Service Cloud, and Pardot. You’ll monitor performance, ensure data integrity, and implement solutions that improve system usability and team productivity.
• Collaboration and Optimisation (30%): Collaborate closely with sales, support, and marketing teams to understand business requirements and deliver tailored Salesforce configurations. Your efforts will drive efficiency and ensure seamless integration across Global’s applications.

WHAT YOU’LL LOVE ABOUT THIS ROLE

• Think Big: Directly influence key business areas, improving efficiency, customer satisfaction, and growth through effective Salesforce management.
• Better Together: Work closely with various teams, encouraging dynamic problem-solving and innovative solutions within the Salesforce environment.
• Own it: Gain valuable experience across Sales Cloud, Service Cloud, and Pardot, positioning you for future career advancement within Salesforce and broader tech leadership roles.
• Keep it Simple: Focus on streamlined, user-friendly Salesforce solutions that reduce complexity and empower teams to work efficiently without friction.