Salesforce Administrator (Johor Bahru) at AvePoint

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

0.0

Posted On

17 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Salesforce Administration, Sales Cloud, Service Cloud, Experience Cloud, Workflow Automation, Data Management, Reporting, Dashboard Creation, User Access Management, Platform Security, Data Loader, Process Builder, Flow, Stakeholder Management, Troubleshooting, Governance

Industry

Data Security Software Products

Description

Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com. Salesforce Administrator Overview We are looking for a Salesforce Administrator to support the configuration, maintenance, and improvement of our Salesforce platform for enterprise and government clients. The successful candidate will work closely with business stakeholders to gather requirements, configure the Salesforce environment accordingly, and ensure the platform effectively supports business operations. Experience & Skills Required Key Responsibilities: Work with stakeholders to gather, analyze, and document business requirements related to Salesforce Configure standard and custom Salesforce objects, fields, page layouts, record types, workflows, approval processes, and validation rules Develop and maintain reports and dashboards to support business operations and decision-making Administer user access, roles, profiles, permission sets, and data visibility Manage sandbox environments, support data imports/exports, and assist with data quality initiatives Monitor platform performance and proactively identify areas for improvement Support end-users through training, documentation, and troubleshooting Collaborate with developers and external vendors to support integration and enhancement efforts Ensure configurations and changes align with best practices and comply with governance policies Requirements: 3+ years of experience as a Salesforce Administrator Salesforce Administrator (ADM-201) certification required Strong hands-on experience with Salesforce configuration (Sales Cloud, Service Cloud, or Experience Cloud) Experience creating workflows, validation rules, process builder flows, and automation tools Ability to create meaningful reports and dashboards for various business functions Strong communication skills and ability to work with both technical and non-technical stakeholders Experience supporting end-user training, adoption, and platform governance Familiarity with data management tools such as Data Loader or Data Import Wizard Understanding of platform security and sharing models Certifications: Required: Salesforce Administrator (ADM-201) Preferred: Advanced Administrator, Platform App Builder, or any Consultant-level certifications Preferred Qualifications: Experience in public sector or compliance-driven environments Knowledge of declarative tools such as Flow, Assignment Rules, and Omni-Channel Routing Basic understanding of Apex, SOQL, and Salesforce integration principles Experience with change management, release planning, or DevOps tools for Salesforce If you are looking for an opportunity to grow your career while working on meaningful projects, we would love to hear from you! Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.

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Responsibilities

The Salesforce Administrator will configure, maintain, and improve the Salesforce platform to support enterprise and government business operations. They will collaborate with stakeholders to gather requirements, manage user access, and ensure platform performance through effective reporting and troubleshooting.