SKILLS & EXPERIENCE

• Demonstrated experience in enterprise applications support and maintenance with a good understanding of SDLC processes and Agile methodologies.
• Experience in the implementation and roll-out of Salesforce or other CRMs.
• Demonstrated experience with Salesforce Administration, including standard and custom objects, security and access, user/data management, reports, and process automation.
• Demonstrated knowledge of information systems support practices and ITIL, with excellent problem analysis and root cause diagnosis skills.
• Ability to communicate effectively across all levels of the organisation and manage multiple assignments to meet competing deadlines.
• Strong evidence of customer focus and relationship management.

Please refer the Job description for details