Join Netchex: Where Innovation Meets Payroll Excellence. At Netchex, we’re not just about numbers and spreadsheets. We’re a dynamic team that thrives on innovation, collaboration, and making a real impact. Backed by private equity, Netchex is evolving its product offering with advanced AI/ML technologies to better serve its clients and their employees, every day.

QUALIFICATIONS AND SKILLS

• 2+ years of hands-on Salesforce administration experience (Salesforce certifications preferred)
• Comfortable with the Salesforce platform and UI, specifically Lightning Experience
• Experience with Data Loader
• Experience with Service Cloud (e.g., cases, experience sites, Knowledge, etc.)
• Proficiency in Excel (e.g., v-lookup, formatting, sorting, etc.)
• Detail-oriented, conscientious, and driven work ethic
• Effective written and oral communication
• Willingness to support team members
• Desire to improve the Salesforce user experience and share ideas for enhancements with Salesforce Team
• Resourceful and self-sufficient; capable of independent troubleshooting and finding solutions (i.e., a savvy and strategic researcher)

• Provide front-line support for Salesforce users across all departments
• Perform user and license management, including onboarding and offboarding users and maintaining roles, profiles, and permission sets
• Configure validation rules, flows, fields, record types, Lightning record pages and page layouts, list views, etc. according to best practices
• Maintain system and data hygiene
• Handle basic reporting and dashboard requests as needed
• Collaborate with stakeholders to gather requirements and work with the Salesforce Team to implement scalable, quality solutions