STRENGTH IN TRUST

OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.

• Advanced troubleshooting for end users
• Assist senior manager with the most urgent requests that we receive
• Providing advanced support for Salesforce requests and escalated administrative tasks
• Overseeing Quality Assurance (QA) and implement changes requested from User Acceptance Testing (UAT) for large deployments using the Salesforce Testing Framework.
• Communicating with Solution Architects & stakeholders and maintain good working relationships with them.
• Ability to QA configuration in a developer sandbox, promote it to a full copy sandbox for UAT, then release to Production (we use Gearset for this, so familiarity with Gearset or willingness to learn how to use it is needed)
• Provide on-call support as needed for month end closing period