Key Responsibilities

• Administer and maintain the Salesforce platform, ensuring data integrity, system performance, and security
• Configure and customize Salesforce using:
  • Objects, fields, record types
  • Validation rules, page layouts, and permissions
• Build and manage automation using Flows and other declarative tools
• Support and troubleshoot user issues, providing timely resolution and guidance
• Collaborate with stakeholders to gather requirements and translate them into scalable solutions
• Create and maintain reports and dashboards to support business insights and decision-making
• Assist with data management, including imports, deduplication, and cleanup
• Participate in system testing, releases, and change management processes
• Document system configurations, processes, and user procedures
• Support integrations and collaborate with technical resources as needed

Required Qualifications

• Bachelor’s degree or equivalent work experience
• 1–3 years of hands-on Salesforce Administrator experience
• Strong understanding of:
  • Salesforce data model
  • Security model (profiles, roles, permission sets)
  • Automation tools (Flows, workflow rules)
• Experience building reports and dashboards
• Strong analytical and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication skills with both technical and non-technical stakeholders