Why You Will Love It Here!

• Flexibility: Hybrid Work Model 
• Your Future: Income Protection Insurance & Salary Continuance 
• ·Work/Life Balance: Generous Bereavement & Compassionate leave 
• Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance 
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity 
• Training: Hands-On, Team-Customized, including SS&C University 
• Extra Perks: Discounts on fitness clubs, travel and more! 

Key Responsibilities

• Administer and maintain the Salesforce platform, ensuring data integrity, system performance, and security
• Configure and customize Salesforce using:
  • Objects, fields, record types
  • Validation rules, page layouts, and permissions
• Build and manage automation using Flows and other declarative tools
• Support and troubleshoot user issues, providing timely resolution and guidance
• Collaborate with stakeholders to gather requirements and translate them into scalable solutions
• Create and maintain reports and dashboards to support business insights and decision-making
• Assist with data management, including imports, deduplication, and cleanup
• Participate in system testing, releases, and change management processes
• Document system configurations, processes, and user procedures
• Support integrations and collaborate with technical resources as needed

Required Qualifications

• Bachelor’s degree or equivalent work experience
• 1–3 years of hands-on Salesforce Administrator experience
• Strong understanding of:
  • Salesforce data model
  • Security model (profiles, roles, permission sets)
  • Automation tools (Flows, workflow rules)
• Experience building reports and dashboards
• Strong analytical and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication skills with both technical and non-technical stakeholders

Preferred Qualifications

• Salesforce Administrator Certification (ADM 201)
• Experience working with Sales Cloud (or Service Cloud)
• Familiarity with data tools (e.g., Data Loader, Excel)
• Basic understanding of integrations, APIs, or third-party tools
• Experience supporting go-live or system enhancement projects
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