Salesforce Agenforce Sr. Developer at NTT DATA

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

02 Feb, 26

Salary

0.0

Posted On

04 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Salesforce Agentforce, Sales Cloud, Apex, Lightning Web Components, SOQL, Flows, REST APIs, SOAP APIs, MuleSoft, Security Models, Agile, Document Processing, AI/ML Integration, CI/CD Pipelines, Salesforce Data Cloud, Einstein Bots, OCR Solutions

Industry

IT Services and IT Consulting

Description

Developer to join our team in Bengaluru, Karnātaka (IN-KA), India (IN). Ensure compliance with OEM privacy standards, security governance, and audit readiness. Improve productivity, automation accuracy, and self-service experiences through integrated AI and conversational workflows. In this role, you will be responsible for: Salesforce Agentforce: Building and enhancing AI-powered agent capabilities for automated workflows, self-service, and knowledge management. Sales Cloud: Customizing and extending Sales Cloud for opportunity, quote, and account management, ensuring alignment with quoting and claims processes. Designing and maintaining Apex classes, Lightning Web Components (LWCs), Flows, Triggers, and system integrations. Partnering with Business Analysts and Architects to translate business requirements into scalable, maintainable technical solutions. Ensuring compliance with OEM privacy rules, Salesforce security standards, and audit requirements. Creating and maintaining unit tests, deployment scripts, and technical documentation for sustainable code management. Supporting UAT, production releases, and post-deployment troubleshooting. a) Salesforce Agentforce & CoPilot (AI-driven workflows and automation). b) Sales Cloud (Leads, Opportunities, Quotes, Pipeline management). d) Einstein Bots (Natural Language Understanding, bot flows, service integration, configuration, and deployment). e) OCR reader solutions (Google Vision, Amazon Textract, MuleSoft OCR connectors, or other third-party apps integrated with Salesforce). Proficiency in Apex, Lightning Web Components (LWC), SOQL, Flows, and REST/SOAP APIs. Hands-on experience integrating Salesforce with MuleSoft or other middleware platforms. Deep understanding of security models, Restriction Rules, and Partner Community visibility models. Ability to work effectively in an Agile/Scrum delivery model. Experience with document processing workflows (claims, rebates, invoice scanning). Familiarity with AI/ML model integration within Salesforce for automation and insights. Knowledge of CI/CD pipelines (Git, Copado, Gearset, or Azure DevOps). Understanding of Salesforce Data Cloud and AI analytics tools for predictive insights. Salesforce certifications such as AI Associate, or Platform Developer I/II "

Responsibilities

The developer will build and enhance AI-powered agent capabilities for automated workflows and self-service experiences. They will also customize and extend Sales Cloud for opportunity, quote, and account management while ensuring compliance with privacy and security standards.