DEPARTMENT

This position is within FSU’s Department of Information Technology Services (ITS)
Our team supports both the scientific and administrative communities at a national laboratory dedicated to high magnetic field research. We manage and maintain a suite of websites and applications that enable and enhance business operations for this unique user environment.

QUALIFICATIONS

Bachelor’s degree in Computer Science, MIS, or other appropriate degree and two years of experience or a high school diploma or equivalent and six years of experience. (Note: or a combination of post high school education and experience equal to six years.)

This position is responsible for analyzing and developing a new database architecture for the MagLab’s nascent Salesforce platform. This position will propose improvements and help establish custom applications to replace existing database platforms responsible for the labs personnel and budget business systems.
Analysis of existing data structure in various business systems and develop and design architecture for enterprise and cloud based applications with the suite of Salesforce products and other 3rd party technologies.
Builds and monitors a technical roadmap for a digital experience and transformation of previous data structure into a modern CRM and engagement platform.
Collaborates and understands the broad system environment and plans for evolutionary path toward modern technologies.
Provides support and maintenance to assigned applications on the CRM and Engagement Technology platform. Participates in testing of the applications and enhancements of the CRM platform.
Contributes to improvements and enhancements of CRM applications and will assist with clients to help empathize with delivering solutions and support to application development during early rollout of new system.
Performs duties in compliance with ITS policies, guidelines, and processes. Appropriately utilizes associated tools in accordance with ITS standards.