WHO WE ARE:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.
With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.
We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.
If you’re interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.

If you want to build applications, systems and processes that will transform Zurich, you could be part of a rapidly growing Salesforce team. You will be a “hands on” Salesforce Business Analyst / Administrator with experience in translating business needs into requirements, shaping and informing solution design and architecture, and building out Salesforce solutions using declarative development.

Zurich has positioned Salesforce as a strategic technology with five Salesforce Orgs covering Service Cloud, Sales Cloud, Salesforce Industries and Not for Profit Cloud. You will gain a broad range of Salesforce experience across multiple lines of business, portfolios, and projects. Other responsibilities will include as follows:

• You will be responsible for incident management and service request delivery.
• You will be working closely with Application Product Owners to deliver the enhancement requests from the backlog.
• You will be responsible for maintenance activities and proactive monitoring.
• Technical debt reduction will be key to keeping the platform stable.
• Act as an ambassador and evangelist for the DevOps and Salesforce team and engage with the Salesforce Account Management team.
• You will support Operation Manager in any other activities that maybe required.