Are you passionate about driving innovation and optimising business processes through Salesforce? If yes, then you might be our new colleague as our new Salesforce Business Analyst.

ABOUT THE ROLE

As a Salesforce Business Analyst, you will play a crucial role in managing the Salesforce product lifecycle, conducting comprehensive business analysis, and collaborating with cross-functional teams. You will focus on ensuring data integrity and driving effective communication between business users and technical teams.

YOUR MAIN RESPONSIBILITIES

Salesforce Product Management:

• Collaborate with stakeholders to define and prioritise the Salesforce product roadmap
• Act as the subject matter expert on Salesforce capabilities, identifying opportunities for innovation and improvement
• Manage the end-to-end product lifecycle, including requirements gathering, design, development, testing, and deployment

Agile Business Analysis:

• Conduct comprehensive analysis of business processes, identifying gaps, pain points, and areas for optimization across commercial and marketing ops and tech initiatives
• Translate business requirements into clear and actionable user stories, epics, and acceptance criteria
• Collaborate closely with development teams to ensure successful implementation and delivery of projects

Cross-Functional Collaboration:

• Foster strong relationships with key stakeholders, including sales, marketing, customer success, and IT teams
• Facilitate workshops and meetings to gather requirements, elicit feedback, and ensure alignment across teams
• Serve as a liaison between business users and technical teams, ensuring effective communication and understanding

Data Integrity and Reporting:

• Develop and maintain data governance standards, ensuring accuracy, completeness, and consistency
• Design and deliver insightful reports and dashboards to provide stakeholders with actionable insights
• Continuously monitor data quality and provide recommendations for improvement
• Completed or studying a Business Analyst qualification (e.g., IIBA or BCS)
• Minimum of 3 years of experience as a Business Analyst, Product Manager, or similar role
• Proven track record of successfully managing Salesforce projects, including customization and configuration
• Strong understanding of Agile methodologies, with experience working in Scrum or Kanban environments
• Agile Certification desired
• Exceptional knowledge of JIRA ticketing methodologies and processes
• Salesforce certifications (e.g., Salesforce Administrator, Salesforce Business Analyst) are highly desirable
• Familiarity with software development life cycle (SDLC) and experience working with development teams

An unique and attractive opportunity to become part of a company unlike any other. Better Collective is a dynamic, creative and fun place to work. Our organisational structure is flat and our working environment is characterised by freedom with responsibility, a lot of room to grow and a place where you are given all the responsibilities you think you can manage.

• Flexible working hours which supports a healthy work-life balance
• Private health insurance which also covers your children
• A varied everyday life in a fast-paced international business
• A lot of great office perks such as lunch, snacks, gym, social events etc.
• A professional yet casual working climate with very skilled, passionate and fun colleagues you can imagine
• Ability to work remotel