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Salesforce Business Analyst at VAM Systems

Doha, Doha, Qatar -

Full Time

Start Date

Immediate

Expiry Date

06 Sep, 26

Salary

0.0

Posted On

08 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Salesforce, Business Analysis, CRM, Process Redesign, Stakeholder Management, Functional Requirements, User Stories, Acceptance Criteria, UAT Coordination, Backlog Management, Agile, Scrum, System Integration, Documentation, Automation, Compliance Mapping

Industry

IT Services and IT Consulting

Description

Job Description We are currently looking Salesforce Business Analyst our Qatar operations. Required Qualifications 4 - 6+ years’ experience as Salesforce Business Analyst Strong understanding of CRM-driven business processes Experience in regulated or enterprise environments Hands-on familiarity with Salesforce capabilities Strong documentation discipline Preferred • Salesforce Business Analyst Certification • Agile / Scrum certification • Experience with large user base (300+ users) • Experience working with multiple system integrations Key Competencies Structured thinking Process redesign capability Stakeholder management Strong written documentation Business-value orientation Key Responsibilities Conduct workshops with stakeholders across departments Document current and future state processes Identify inefficiencies and automation opportunities Map regulatory and compliance requirements into system workflows Requirements & Solution Design Translate business needs into detailed functional requirements Create user stories and acceptance criteria Collaborate with Admin and Developer on solution feasibility Ensure alignment with enterprise architectural standards Backlog & Governance Management Manage Salesforce enhancement backlog Prioritize initiatives based on impact and ROI Facilitate change control discussions Prevent direct business-to-developer bypass Testing & Adoption Coordinate UAT cycles Define test cases Support training materials and user enablement Drive adoption metrics and feedback loops Joining time frame: 2 weeks (maximum 1 month)

Responsibilities

The role involves conducting stakeholder workshops to document processes and translate business needs into detailed functional requirements. Additionally, the analyst will manage the Salesforce enhancement backlog and coordinate user acceptance testing to drive system adoption.