Salesforce Business Analyst at ZENSAR TECHNOLOGIES SINGAPORE PTE LTD

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

0.0

Posted On

15 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Salesforce Financial Services Cloud, Sales Cloud, Service Cloud, Business Analysis, Banking Domain Knowledge, Requirements Gathering, User Story Writing, KYC, AML, Jira, Azure DevOps, Confluence, MS Visio, Lucidchart, Stakeholder Communication, Process Flow Diagramming

Industry

IT Services and IT Consulting

Description

We are looking for a Salesforce Business Analyst with strong experience in Financial Services / Banking (preferably ClearBank or payments domain) and hands-on exposure to Salesforce (Financial Services Cloud, Sales & Service Cloud). The role involves bridging business needs with technology solutions, driving requirements gathering, and ensuring successful delivery of Salesforce implementations aligned with banking and regulatory standards. At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar [https://www.zensar.com/careers/] and join us to Grow. Own. Achieve. Learn. [https://www.youtube.com/embed/i2NZsiQqVnU?autoplay=1&fs=1] to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

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Responsibilities

Bridge the gap between banking business stakeholders and technical teams by gathering requirements for case management workflows. Create functional specifications, user stories, and process diagrams to ensure Salesforce implementations meet regulatory and operational goals.