Salesforce Consultant - Amsterdam, NL

at  Infosys

Role – Senior Consultant
Technology – Salesforce
Location – Amsterdam, NL
Compensation – Competitive (including bonus)

JOB DESCRIPTION:

Today, the corporate landscape is dynamic, and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.
At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

SKILLS REQUIRED:

• Experience with previous development and Salesforce.com (Certified Salesforce.com Developer)
• Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users.
• Documented experience and successful achievements from agile project management work within the area of digital and consumer facing products and services (CRM).
• Process mapping experience using various tools (i.e., Flowcharter) Experience in creating functional and design specifications & Experience in managing product backlog in Jira (or similar)
• Proven ability to design and implement new processes and assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems, and processes.
• Sales Cloud, Service Cloud, Community Cloud & Industry cloud
• Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
• Proficiency in HTML, XML, Flex, JavaScript, ASP, SQL, Java or C++, SOAP-based web services
• Strong data management abilities, & demonstrative success with multiple Salesforce.com integration projects, with Solid understanding Salesforce.com architecture and API
• Strong understanding of relational databases & Experience with scripted data loader, web services, cloud or on-premises middleware and other enterprise integrating technologies.
• Experience with scripted data loader, web services, cloud or on-premises middleware and other enterprise integrating technologies. Experience integrating Salesforce.com with other applications via real-time, batch, sync/async
• Copado or other similar Deployment tools Experience preferred. Good knowledge of Waterfall and Agile implementation methodologies

YOUR ROLE:

As a Senior Consultant, you are an expert at contributing to different phases of the consulting lifecycle. You will be intensely involved in; you will define the problem, propose, and refine the solution. You will also play an important role in the development, configuration, and deployment of the overall solution. You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability-building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.

KEY DUTIES & RESPONSIBILITIES:

• Actively investigate the client’s product teams’ needs through effective questioning and listening skills.
• Ready to build customized solutions that support business requirements and drive key business decisions
• Responsible for configuring solutions in core Salesforce platform, with understanding of best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
• Test requirements once delivered from development team
• Provide ongoing consulting and expertise in key areas of focus and conduct product demos when needed, & provide point and click administration and configuration of the Salesforce.com platform to implement business requirements
• Work closely with the clients to secure adoption and knowledge transfer to the local teams, e.g. through a train-the-trainer approach, Conduct User Acceptance Testing etc and providing key competence and experience to support roll-out
• Should be able to take ownership of all functional aspects of Salesforce.com, including data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, custom code, and Lightning components.