About the job

• Role: Salesforce Consultant (CPQ+EPC)Location: Melbourne /SydneyFulltime (Permanent) Job DescriptionJob Summary:We are seeking an experienced Senior Salesforce Communication Engineer (Vlocity Dev) to help design, build, and implement scalable solutions within the Salesforce Communications Cloud (Vlocity) platform.
• This role will focus on enabling end to end digital experiences for customers in the telecom sector through product configuration, guided selling, and order management capabilities.

• Key Responsibilities:Platform DevelopmentDevelop and customize components using OmniStudio tools (FlexCards, OmniScripts, DataRaptors, Integration Procedures, Vlocity Cards).
• Implement and optimize Industry specific CPQ (Configure, Price, Quote) processes, including product catalogs, pricing logic, and rules.
• Configure and enhance Enterprise Product Catalog (EPC) and Order Management processes to streamline service activation and delivery.

• Integration & Data ManagementIntegrate Communication Cloud with external systems (e.g., OSS/BSS, billing, ERP) using Salesforce APIs, DataRaptors, and Integration Procedures.
• Ensure seamless data flow and synchronization between Salesforce and telecom backend systems.

• Collaboration & SupportWork with business analysts, product owners, and architects to translate business requirements into scalable technical designs.
• Participate in code reviews, QA testing, and deployment planning.
• Support production environments by troubleshooting issues and implementing long term fixes.

Requirements added by the job poster • 2+ years of work experience with Salesforce Vlocity • 5+ years of work experience with Salesforce.com • 1+ years of work experience with Configure Price Quote (CPQ) Software