Key points

• Salesforce
• Customer relationship management
• Functional design
• Configuration

Summary
As a certified Salesforce consultant, you work on large-scale projects related to customer relationship management. You manage projects directly with the client or project manager, lead design workshops, write functional specifications and participate in the configuration of Salesforce modules.
OJC Consulting - Tampere, Finland
Since 2007, OJC Consulting help international companies increase their profitability by improving their business processes, optimizing costs and leveraging cutting-edge corporate cloud solutions. A leader in the deployment of spend analysis, sourcing and P2P suites, OJC Consulting has offices in nine countries in Europe and North America. Join our Finnish team and enjoy fantastic opportunities as we grow our Finland business !

Duties and responsibilities

• Participate in projects in a multinational environment, which may include global deployments
• Analyze the functional needs of business users and translate them into Salesforce features
• Formalize business processes
• Perform the configuration of a Salesforce organization (Security, Objects, Flows, etc.) according to needs and in accordance with the documentation
• Facilitate business and IT workshops
• Supporting customers in their digital transformation through user training

Qualification and Experience

• You master the Salesforce platform (Security, object modeling, flows, reports, etc.)
• You have one or more Salesforce certifications
• You have significant experience of at least 2 years in project management, functional analysis and customer relationship management.

Skills

• Good technical and functional knowledge of Salesforce
• Project methodology
• Excellent analytical skills
• Good written and oral communication, in French and in English
• Detail-oriented, deeply involved and autonomous

Benefits

• Great progress opportunities
• International, fast growing company
• Enjoy great autonomy and variety of tasks
• Many benefits

• Participate in projects in a multinational environment, which may include global deployments
• Analyze the functional needs of business users and translate them into Salesforce features
• Formalize business processes
• Perform the configuration of a Salesforce organization (Security, Objects, Flows, etc.) according to needs and in accordance with the documentation
• Facilitate business and IT workshops
• Supporting customers in their digital transformation through user trainin