WHAT TO EXPECT:

CRM consulting in the digital transformation: You will accompany our customers in the transformation of their CRM landscapes and support them in introducing, expanding and sustainably anchoring Salesforce-based systems in the company in a future-proof manner.
Analyzing requirements and designing processes: You will familiarize yourself with technical issues, analyze existing business processes and translate requirements together with our customers into tailor-made concepts based on modern CRM technologies, especially Salesforce.
AI-supported consulting in everyday project work: AI assistants and project-specific tools are an integral part of your daily work. You use them to efficiently familiarize yourself with new customer contexts, structure information, develop user stories, and prepare well-founded recommendations for action. You also use AI strategically and responsibly in the preparation and follow-up of meetings, as well as in documentation.
Driving CRM strategies and concepts forward: Together with our clients, you will develop future-proof CRM strategies and contribute to the technical design. You will bring new perspectives and ideas to existing and future projects and actively shape the further development of CRM landscapes.
Sharing knowledge and guiding change: You plan and facilitate workshops, training sessions, and coaching sessions, ensuring successful knowledge transfer. You support our clients in sustainably establishing new processes, technologies, and ways of working within their organizations.

WHAT YOU BRING:

Technical background and initial practical experience: You have completed a degree in business, computer science or a comparable field and have already gained initial experience with CRM processes or corresponding projects.
Confident use of AI in everyday consulting: You strategically employ AI assistants and digital tools to evaluate information, prepare content, and structure complex customer requirements. You understand AI as a support tool, critically examine results, and handle the technology's possibilities responsibly.
Analytical and conceptual strength: You proceed in a structured and process-oriented manner and can translate technical requirements into comprehensible and viable concepts.
Strong communication skills and team orientation: You communicate confidently in German and English, present yourself confidently, and enjoy working in partnership with customers and colleagues.
Technological affinity and flexibility: You are enthusiastic about digital technologies and modern CRM concepts, adapt quickly to new challenges and are willing to accompany our customers on-site if required.

Responsibilities

WHAT TO EXPECT:

CRM consulting in the digital transformation: You will accompany our customers in the transformation of their CRM landscapes and support them in introducing, expanding and sustainably anchoring Salesforce-based systems in the company in a future-proof manner.
Analyzing requirements and designing processes: You will familiarize yourself with technical issues, analyze existing business processes and translate requirements together with our customers into tailor-made concepts based on modern CRM technologies, especially Salesforce.
AI-supported consulting in everyday project work: AI assistants and project-specific tools are an integral part of your daily work. You use them to efficiently familiarize yourself with new customer contexts, structure information, develop user stories, and prepare well-founded recommendations for action. You also use AI strategically and responsibly in the preparation and follow-up of meetings, as well as in documentation.
Driving CRM strategies and concepts forward: Together with our clients, you will develop future-proof CRM strategies and contribute to the technical design. You will bring new perspectives and ideas to existing and future projects and actively shape the further development of CRM landscapes.
Sharing knowledge and guiding change: You plan and facilitate workshops, training sessions, and coaching sessions, ensuring successful knowledge transfer. You support our clients in sustainably establishing new processes, technologies, and ways of working within their organizations.

WHAT YOU BRING:

Technical background and initial practical experience: You have completed a degree in business, computer science or a comparable field and have already gained initial experience with CRM processes or corresponding projects.
Confident use of AI in everyday consulting: You strategically employ AI assistants and digital tools to evaluate information, prepare content, and structure complex customer requirements. You understand AI as a support tool, critically examine results, and handle the technology's possibilities responsibly.
Analytical and conceptual strength: You proceed in a structured and process-oriented manner and can translate technical requirements into comprehensible and viable concepts.
Strong communication skills and team orientation: You communicate confidently in German and English, present yourself confidently, and enjoy working in partnership with customers and colleagues.
Technological affinity and flexibility: You are enthusiastic about digital technologies and modern CRM concepts, adapt quickly to new challenges and are willing to accompany our customers on-site if required.