Salesforce CRM Specialist at SoundOff Signal

Hudsonville, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

0.0

Posted On

06 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Salesforce CRM, CRM Administration, Data Management, Reporting Tools, Project Management, Technical Support, Troubleshooting, Process Documentation, Email Campaign Support, Communication Skills, Analytical Skills, Problem-solving, User Training, Data Accuracy, System Efficiency

Industry

Manufacturing

Description

Description We are seeking a highly motivated and detail-oriented Salesforce CRM Specialist to join our growing team. In this pivotal role, you will work closely with the Salesforce System Administrator and Cross-Functional business teams to ensure the smooth operation and strategic development of our Salesforce ecosystem. You will manage internal and external customer users, collaborate with (CFTs) to maintain data quality standards, address reporting needs, assist with internal user training, and manage incoming Salesforce help desk submissions. This is an excellent opportunity to work, learn, and grow in a dynamic environment, ensure our Salesforce platform is optimized for business needs and provide a seamless experience for end-users. Demonstrates SoundOff Signal’s Core Values in daily interactions with internal and external customers. Support architecture and UI/UX development initiatives. Support system integrity and data quality efforts. Support innovative technology initiatives. Provide end-user technical support and troubleshooting. Assist in maintaining user accounts, profiles, roles, and permissions. Reporting and training needs for the CFTs (Cross-Functional Teams). Create and maintain process documentation Email campaign technical support Assist with the day-to-day administration and support of the Salesforce platform. Requirements Job Requirements Exposure to CRM platform administration, ideally with hands-on familiarity of the Salesforce ecosystem. Strong understanding of project development cycles and project management skills. Knowledge of data management processes and best practices. Familiarity with Salesforce reporting tools. Salesforce certifications are a plus. Soft Skills Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Attention to detail with a strong focus on data accuracy and system efficiency. Problem-solving and analytical skills. Enthusiasm to learn and grow in the Salesforce ecosystem. Physical Requirements Able to lift up to 35 lbs. Able to stand, sit, walk, bend, twist, rotate and/or reach throughout an entire shift. Must be able to handle and work with small parts. Working Conditions Mostly office environment, occasional light manufacturing environment Fast-paced, team-oriented environment Low noise level in a temperature-controlled setting Some level of domestic and/or international travel may be required May work remotely once trained Mostly normal business hours with occasional need to flex hours

Responsibilities

The Salesforce CRM Specialist will manage the Salesforce ecosystem, including user administration, data quality maintenance, and help desk support. They will also collaborate with cross-functional teams to provide reporting, training, and technical support for various business initiatives.