Job Description
We’re looking for a Salesforce Data Research Administrator to join Procore’s Sales Team. This role is focused on Salesforce data review, playing a crucial part in maintaining the integrity and accuracy of our data systems. You will be involved in Salesforce account hygiene.
As a Salesforce Data Research Administrator, you’ll partner with sales, marketing, and other departments to provide internal support and understand data needs to ensure that databases support business objectives. If you are a detail-oriented professional with a passion for data accuracy and process efficiency, we encourage you to apply. While this position is located in Heredia, Costa Rica, your recruiting process and day-to-day interactions with Procorians will primarily be in English.
This role is based in our soon-to-open Heredia, Costa Rica office and reports to the Sales Development Manager. We’re looking for someone to join us immediately.

What you’ll do:

• Conduct research to verify and update existing Salesforce account information, including company details, industry classifications, and relevant contacts.
• Identify and add new contacts to Salesforce, ensuring all necessary fields are populated with accurate information.
• Regularly review Salesforce data to ensure consistency, accuracy, and completeness of account and contact information.
• Ensure timely and accurate entry of researched data into Salesforce and other systems, adhering to established guidelines and data quality standards.
• Validate data regularly to maintain high standards of accuracy and completeness.
• Provide internal support to other departments needing information on document control or Salesforce data.
• Work closely with sales, marketing, and other departments to understand data needs and ensure that databases support business objectives.

What we’re looking for:

• High School Diploma or GED required.
• Previous experience in research, data entry, document management, or a related field, preferably with Salesforce.
• Proficient in Salesforce and Excel, with familiarity in online research tools and techniques being a plus.
• Strong focus on accuracy, with the ability to spot errors and inconsistencies in both written communication and data.
• Fluent in English with excellent written and verbal communication skills.
• Ability to manage multiple tasks, prioritize effectively, and adhere to deadlines.
• Self-starter with enthusiasm for growth, able to adapt to new processes and updates quickly.

Additional Information

ABOUT US

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.
If you’d like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations

• Conduct research to verify and update existing Salesforce account information, including company details, industry classifications, and relevant contacts.
• Identify and add new contacts to Salesforce, ensuring all necessary fields are populated with accurate information.
• Regularly review Salesforce data to ensure consistency, accuracy, and completeness of account and contact information.
• Ensure timely and accurate entry of researched data into Salesforce and other systems, adhering to established guidelines and data quality standards.
• Validate data regularly to maintain high standards of accuracy and completeness.
• Provide internal support to other departments needing information on document control or Salesforce data.
• Work closely with sales, marketing, and other departments to understand data needs and ensure that databases support business objectives