Your role includes:

• Meeting with project owners to determine CRM needs
• Participate in design conversations and administer world-class Salesforce applications for our evolving CRM Organisation, specifically in the area of Financial Crime
• Leading the growth of Salesforce within the remit of the Fincrime domain
• Designing/creating workflows/case management and integrating with 3rd Party SaaS systems
• Troubleshooting and fixing bugs
• Writing documents and maintaining “Wiki” architectural catalogue
• Maintaining the security and integrity of the application software.
• Ensuring optimal performance of Salesforce systems and product

To excel in this role, you’ll also need:

• Be a Salesforce Administrator / Developer who has a strong understanding of Apex and coding standard, and have worked in a regulated industry for a minimum of 5 years
• Comprehensive understanding of Experience Cloud
• Advanced knowledge of Salesforce CRM platforms
• Good communication skills.
• Ability to problem solve high-level issues.
• Preferred experience of:
• Conga CPQ
• Preferred experience of GearSet, Copado or similar deployment tooling.
• Jitterbit or similar IPaaS
• Docusign and Doc Ge