SALESFORCE INTEGRATION:

• Integrate Salesforce with other systems, such as ERP systems, and third-party applications, to streamline data flow and ensure data integrity.
• Design and implement data integration processes, including data mapping, extraction, transformation, and loading (ETL).
• Collaborate with integration teams to define requirements, perform system testing, and troubleshoot integration issues.

REQUIREMENTS

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Minimum of 8 years of hands-on experience in Salesforce implementation, customization, and administration.
• Strong experience with Administration, Configuration, Apex, LWC and Solution Designing.
• Salesforce certifications, such as PD I, Admin, App Builder, Sales Cloud Consultant, Service Cloud Consultant.
• Experience with Lightning Component Framework: Strong experience in developing Lightning Components, and Lightning Web Components (LWC) is preferred. Knowledge of the Lightning Design System (SLDS) and Lightning App Builder is a plus.
• Salesforce Community Cloud Experience: Knowledge of Salesforce Community Cloud and experience in building and customizing communities is a plus.
• Strong understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud, and Lightning Experience.
• Proficiency in Salesforce customization using declarative tools (e.g., Flows, Workflow Rules, Validation Rules) and Apex coding.
• Experience with Salesforce integration(synchronous/asynchronous) using REST/SOAP APIs, Platform Events, CDCs, middleware platforms (e.g., MuleSoft, Dell Boomi).
• Solid understanding of data management and security best practices within Salesforce.
• Excellent problem-solving and analytical skills, with the ability to troubleshoot complex technical issues and provide innovative solutions.
• Strong leadership and team management skills, with the ability to guide and motivate a team of Salesforce professionals.
• Effective communication and collaboration skills, with the ability to interact with stakeholders at all levels and translate business requirements into technical solutions.

PREFERRED QUALIFICATIONS

• Agile Methodology: Familiarity with Agile development methodologies, such as Scrum or Kanban, is preferred. Experience working in an Agile environment and participating in Agile ceremonies is an advantage.
• Continuous Integration/Continuous Deployment (CI/CD): Experience with CI/CD practices and tools such as Salesforce DX, Git, Jenkins is preferred. Knowledge of source control management and release management processes is an advantage.
• Data Modeling and Architecture: Understanding of data modeling concepts and database design principles in Salesforce is preferred. Familiarity with data architecture best practices, data governance, and data security in Salesforce is a plus.

SKILLS

• Strong Communication and Collaboration Skills: Excellent verbal and written communication skills are essential for effectively collaborating with business stakeholders, technical teams, and end-users. The ability to explain complex technical concepts to non-technical stakeholders is highly valued.
• Problem-Solving and Analytical Thinking: Strong problem-solving skills and the ability to analyze complex business requirements and translate them into technical solutions are crucial. A proactive and analytical approach to troubleshooting and issue resolution is preferred.
• Ability to work effectively in a team environment.
• Strong attention to detail and the ability to work independently.
• Flexible, resilient, constructive, organized, and reliable.

Salesforce Implementation and Customization:

• Lead the end-to-end implementation of Salesforce, including requirements gathering, solution design, configuration, testing, and deployment.
• Customize Salesforce to meet business needs, including creating custom objects, fields, workflows, validation rules, and page layouts.
• Collaborate with stakeholders to understand their requirements and translate them into scalable Salesforce solutions.
• Develop and maintain Salesforce data models, security settings, and access controls.
• Collaborate with cross team members for performing Data Migration.