DEVELOPMENT

• Custom Development: Design, develop, and maintain custom applications and features using Apex, Visualforce, and Lightning Web Components (LWC)
• Integrations: Integrate Salesforce with external systems using REST and SOAP APIs to ensure seamless data flow
• Code Quality: Write clean, well-documented, and efficient code, and participate in code reviews to ensure best practices are followed
• Testing & Deployment: Conduct unit testing, and manage deployments using Change Sets, Salesforce DX, or other deployment tools
• System Enhancement: Stay up-to-date with new Salesforce features and releases, and recommend solutions to improve system performance and functionality.

ABOUT YOU

Professional knowledge and experience

• Proven experience as a Salesforce Administrator and Developer.
• Proficiency in both declarative and programmatic Salesforce development
• In-depth knowledge of Salesforce’s security and data model
• Experience with Salesforce APIs for integration with third-party applications
• Strong analytical, problem-solving, and communication skills
• Genuine passion for software engineering, consistently seeking to improve skills and outcomes
• Proven ability to thrive in various collaborative team environments, contributing positively to collective success
• Ability to work with and influence business stakeholders to gather and translate requirements into technical solutions

Technical skills

• Proven experience in Salesforce Administration
• Extensive experience in Salesforce Platform Development
• Expertise in writing clean, testable, and maintainable code
• Experience with CI/CD pipelines and automated testing practices
• Deep understanding of agile software development methodologies
• Skilled in technical design and architectural patterns
• Familiarity with modern programming languages and frameworks relevant to the enterprise environment
• Ability to troubleshoot and optimize complex systems across different layers
• Experience mentoring and guiding engineers on technical best practices

Behaviours

• Enthusiastic
• Self-motivated
• Customer-orientated

Strengths, drivers and traits (to follow)

• Attention to detail
• Works well in a small team
• Excellent communication skills

PACT values

• Purpose - The beating heart of our organisation—the impact we make on people, places, and the planet. Purpose is our driving force and at the core of our organisation.
• Accountability - As we apply flexibility, pace and growth through our self-organisation, we are accountable to all of our stakeholders.
• Craft - Craft highlights our dedication to bringing precision, problem-solving, and creativity to our work, both with our clients and internally.
• Togetherness - Togetherness is ‘how’ we work - it captures the energy, fun, and user-centred approach that we embrace. It signifies the collaborative spirit we bring to our work, including people at every level and creating a sense of belonging to our teams

WE’RE AN INCLUSIVE EMPLOYER, AND WE CARE ABOUT DIVERSITY IN OUR TEAMS. LET US KNOW IN YOUR APPLICATION IF YOU HAVE ACCESSIBILITY REQUIREMENTS DURING THE INTERVIEW.

Benefits Include:

• 30 days holiday + bank holidays
• 2 volunteer days for causes that you are passionate about
• Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave
• Life assurance
• Employer pension contribution of 5%
• Health cash plan
• Personal learning and development budget
• Employee Assistance Programme
• Access to equity in the business through a Share Incentive Plan
• Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
• Financial advice
• Health assessments

We are looking for a skilled and versatile Salesforce Administrator and Developer to join our team. This hybrid role is crucial for both the day-to-day maintenance and long-term strategic enhancement of our Salesforce platform. The ideal candidate will be an expert in both declarative and programmatic solutions, ensuring our Salesforce instance is efficient, scalable, and tailored to our business needs.
You will work within the Business Platform Team and be responsible for implementing our brand new Salesforce platform into the heart of our business. This will be a demanding role which will require prioritising the backlog of work against business goals. You will need to influence senior business domain experts with support from colleagues within the Business Platform Team.
You will be responsible for day-to-day administration of the platform, as well as, development. You will help upskill colleagues within the wider Technical Operations Department to perform administration tasks on the Salesforce platform. You will also upskill into other Business Platforms to provide broader administrative and development support across our core technology stack.

Responsibilities Administration

• User & Security Management: Manage user profiles, permission sets, roles, and sharing rules to ensure data integrity and security
• Configuration & Customization: Configure and customize standard and custom objects, fields, page layouts, record types, and validation rules
• Automation: Design and implement business process automation using declarative tools such as Flow, Process Builder, and Workflow Rules
• Data Management: Perform data import, export, and cleansing activities using tools like Data Loader to ensure data quality
• Support & Training: Provide technical support to end-users, troubleshoot issues, and create training materials to drive user adoption
• Reporting & Analytics: Create and maintain reports and dashboards to provide actionable insights to business stakeholders.