Are you a practical, adaptable problem-solver with a hands-on approach to technology? Are you intrigued by the potential of AI to drive business outcomes and simplify complex processes?
Trilogy’s AI-First Professional Services team’s mission is to revitalize businesses by prioritizing customer success, AI-driven technology refactoring, and strategic realignment. As part of our 2025 strategy, we’re driving innovative approaches to evolving Salesforce-native CPQ applications. Our goal is to build a lean, highly efficient team capable of addressing complex architecture challenges while streamlining workflows with AI-driven automation.
Success in this role means constantly learning, especially in the realm of AI and CPQ. If you’re comfortable with fast-moving environments and have a strong background in consulting, particularly in configuring and implementing technology solutions that make a real impact for customers, then this role is for you.

CANDIDATE REQUIREMENTS

• Salesforce Advanced Administrator certification or previous experience working as a technical Salesforce administrator (not as an end user only)
• Experience configuring and customizing CPQ or similar billing systems
• Experience with programming languages (e.g., JavaScript, Python) and basic knowledge of web development (e.g., HTML, CSS)
• Familiarity with GenAI tools, such as ChatGPT, Claude, or Gemini

THIS POSITION IS ALSO KNOWN AS:

• Senior Salesforce Administrator
• Salesforce Administrator

WHAT YOU WILL BE DOING

• Work directly with customers to gather and understand business requirements, translating them into effective CPQ configurations
• Handle end-to-end configuration of the CPQ system, ensuring alignment with customer requirements while adhering to best practices
• Apply AI tools and techniques to automate repetitive tasks, improve configuration speed, and enhance project delivery

WHAT YOU WILL NOT BE DOING

• Engaging in routine administrative tasks unrelated to CPQ configuration or AI innovation
• Working in isolation without direct customer interaction or feedback
• Focusing on outdated technology solutions that lack AI integration

KEY RESPONSIBILITIES

In this role, you’ll be responsible for configuring CPQ solutions by working directly with customers to understand their business needs and translating them into effective configurations