Your Role & Responsibilities

Salesforce Development

• Develop scalable and maintainable code on the Salesforce platform using Apex, Aura, Lightning Web Components (LWC), Flows and other relevant technologies.
• Stay current with new Salesforce features and functionality to recommend improvements and innovations.
• Aid in troubleshooting and resolving technical issues during development, testing, and post-deployment stages.
• Engage in continuous learning and professional development to grow expertise in Salesforce.
• Familiarity with Salesforce integration patterns and experience with Salesforce APIs.
• Knowledge of Agentforce, Einstein Co-Pilot, Einstein Analytical Studio, Experience Cloud, Data 360, or other specialized clouds.
• Understanding of Salesforce security, sharing model, and data architecture.
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Customization and Configuration

• Customize and configure Salesforce applications to align with business processes and requirements.
• Develop and maintain custom objects, workflows, validation rules, process builder, and other declarative development features.
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Technical Support and Maintenance

• Provide ongoing technical support and maintenance for existing Salesforce solutions.
• Troubleshoot and resolve issues related to Salesforce applications and integrations.
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Business Accountabilities

Collaboration and Communication

• Work closely with business analysts, project managers, and other stakeholders to gather requirements and translate them into technical specifications.
• Collaborate with cross-functional teams to ensure successful project delivery and alignment with business objectives.
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Documentation and Best Practices

• Create and maintain technical documentation, including design documents, user guides, and release notes.
• Adhere to and promote best practices in Salesforce development, including code quality, testing, and deployment processes.
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Your Skills And Experience

Salesforce Expertise

• Extensive experience in Salesforce development, including Apex, Visualforce, Lightning Components, and Salesforce APIs.
• Strong knowledge of Salesforce configuration, including custom objects, workflows, validation rules, and process builder.
• Extensive experience with AI prompt engineering and design of Agentforce agents.
• Extensive experience with configuring AI guardrails.
• Ability to compare existing features against Salesforce OOB capabilities & recommended patterns.
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Integration Experience

• Proven experience integrating Salesforce with other systems using REST/SOAP APIs, middleware, and other integration tools.
• Hands-on experience working with the MuleSoft integration platform is required.
• Familiarity with data migration and ETL processes.
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Technical Proficiency

• Proficiency in web technologies such as HTML, CSS, JavaScript, and modern JavaScript frameworks (e.g., Angular, React).
• Experience with version control systems (e.g., Git, Gearset) and CI/CD tools.
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Analytical and Problem-Solving Skills

• Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex technical issues.
• Ability to analyse business requirements and translate them into technical solutions.
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