WHY NEURAFLASH:

At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.
We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.
Be part of the NeuraFlash journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you’re developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash is the place for you.
As a Solution Architect focused on digital experience, you will be responsible for building compelling interactive experiences for users and delivering impactful business value to our clients. You’ll have the opportunity to make significant contributions to our success by working with the rest of our talented AI team to delight customers. This position is focused on solution design, architecture, and execution for front-door web based technologies, such as support sites, partner management portals, and conversational interfaces.

REQUIRED QUALIFICATIONS:

• 3+ years in a customer-facing technical consulting, enterprise architecture, or business process mapping role
• 5+ years of CRM industry experience
• Experience architecting and implementing Salesforce Service Cloud or Sales Cloud
• Hands on experience with at least one of the following:
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• Agentforce or other Generative AI driven platforms

• Einstein Service Intelligence or Next Best Action
• Experience Cloud
• Proven ability to design and optimize business processes across disparate systems
• Ability to lead a cross-functional team to create rich end user experiences
• Willing and able learner of new technologies
• Ability to tie outcomes to business value (return on investment) through storytelling

PREFERRED SKILLS:

• Experience working alongside designers utilizing artifacts such as sitemaps, detailed mockups, and prototypes
• Ability to drive requirements for custom web components
• Experience with GenAI prompt writing
• Comfortable using flow charting tools (e.g., Lucidchart)

Please refer the Job description for details