Salesforce Engagement Manager at NeuraFlash
Remote, British Columbia, Canada -
Full Time


Start Date

Immediate

Expiry Date

10 Oct, 25

Salary

0.0

Posted On

11 Jul, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Change Requests, Salesforce, Amazon, Software Development, Project Delivery, Scales, Communication Skills, Program Management, Software Solutions

Industry

Information Technology/IT

Description

WHY NEURAFLASH:

At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.
We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.
Be part of the NeuraFlash journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you’re developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash is the place for you.

QUALIFICATIONS:

  • 10+ years of consulting experience in delivery leadership relative to iterative software development as a Project Manager, Program Lead, Engagement Lead, and similar roles leading complex projects
  • 5+ years of experience leading customer engagements of 15+ individuals
  • 5+ years of experience selling and delivering business solutions on the Salesforce or AWS platform; demonstrated ability to speak to the delivery approach(es) and considerations for different sizes and scales of projects and clients across Salesforce clouds and/or AWS services
  • Strong experience with Salesforce, Amazon Connect, Contact Center technology implementations, or Salesforce Field Service / Revenue Cloud highly preferred
  • Experience in all phases of services delivery, software development, and testing life cycles
  • Expert in agile software delivery methodologies: Scrum, Kanban, SAFe, and Lean
  • Expert at project delivery, including all aspects of program management and the SDLC
  • Experience in management of established technology and product departments with mature program management processes and standards for both Agile and Waterfall project methodologies
  • Experience with building out project and program teams and organizing programs for success
  • Experienced in management with a strong history of mentoring others
  • Demonstrated track record of writing SOWs and Change Requests, delivering projects to SOWs and handling conversations around scope and scope creep

PREFERRED SKILLS:

  • Passion for delivering software solutions, building Salesforce, Amazon and other software solutions with state-of-the-art technology
  • Outstanding verbal and written communication skills to audiences of all levels including client-facing skills
  • Eager to embrace challenging situations and enjoys solving complex problems
  • Proven ability to work cross-functionally
Responsibilities

Please refer the Job description for details

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