About the role

This is a full-time Functional Salesforce Consultant (Techno-Functional) role based in Melbourne, Sydney or Brisbane in a hybrid model, combining on-site collaboration with flexible work-from-home arrangements. The consultant will work closely with clients to gather and analyse business requirements, translate them into scalable Salesforce solutions, and configure and customize Salesforce.com to meet functional needs. The role also involves ongoing support, troubleshooting, and optimisation of Salesforce implementations to ensure adoption and continuous improvement.

Key responsibilities

• Conduct workshops with clients to gather and analyse business requirements
• Design process flows and prepare solution documentation
• Configure and customize Salesforce.com to meet functional needs
• Coordinate with technical teams on development work
• Perform system testing and user training
• Provide ongoing support and troubleshooting of Salesforce implementations
• Optimise Salesforce implementations to ensure adoption and continuous improvement

About you

• Strong Analytical Skills and Business Analysis capabilities to understand requirements, processes, and data flows
• 3+ years hands-on Salesforce.com Administration experience, including configuration, security, and user management
• Salesforce.com Development exposure (e.g., declarative tools, Apex, Lightning components) to work effectively in a techno-functional capacity
• Consulting skills, including stakeholder management, workshop facilitation, and clear communication with technical and non-technical audiences
• Relevant certifications such as Salesforce Administrator, Platform App Builder, or Consultant credentials are highly beneficial
• Experience in end-to-end Salesforce implementations, including testing, deployment, and post-go-live support
• Ability to work in a hybrid environment, manage priorities independently, and collaborate within cross-functional teams
• Bachelor's degree in Information Systems, Business, Computer Science, or a related discipline, or equivalent practical experience

About us

Catalyst is a Salesforce consulting business that designs and delivers tailored solutions aligned with each client's unique requirements and future goals. The team partners closely with organizations to ensure their Salesforce strategy supports growth, efficiency, and innovation. By combining deep platform expertise with business insight, Catalyst helps clients unlock more value from their Salesforce investments. The company emphasizes long-term relationships, strategic thinking, and practical, results-driven implementations.

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• What's your expected annual base salary?
• How many years' experience do you have as a Salesforce Functional Consultant?
• How much notice are you required to give your current employer?
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