About the Role | About the Role

The Customer Tribe works across ASB Bank to deliver innovative customer and colleague experiences through specialist platforms like Salesforce. Our platform is made up of collaborative experts who are passionate about creating seamless, customer-centric solutions that make life easier for ASBers and our Customers.

As a Senior Software Engineer – Salesforce Functional, you'll have the opportunity to work hands-on across a variety of interesting and complex initiatives while being part of a smaller squad within our innovation and platform area. You'll help maintain a high level of service, scalability, and performance across our Salesforce ecosystem while contributing to the evolution of our customer and operational capabilities.

In this role, you will:

• Partner with Product Owners, Architects, Engineers, and business stakeholders to deliver customer-focused Salesforce solutions
• Translate business requirements into scalable functional designs and user stories
• Support end-to-end delivery across analysis, design, testing, release, and continuous improvement activities
• Contribute to backlog refinement, prioritisation, and solution planning activities
• Work across integration initiatives and connected systems to improve platform capability and customer outcomes
• Support platform governance, optimisation, and enhancement initiatives
• Participate in design workshops and provide functional expertise across the Salesforce ecosystem
• Help maintain high levels of platform performance, usability, and service availability
• Share knowledge and mentor others across the wider Salesforce practice

This is an internal opportunity for current ASBers. We're particularly interested in individuals with experience working on CRM platforms, CRM integrations, and connected enterprise ecosystems. Salesforce experience and Salesforce certifications are highly regarded; however, we also welcome applications from people who bring strong transferable skills from product, platform, business analysis, functional consulting, delivery, engineering, or enterprise application environments and are excited to grow their Salesforce capability.

Your Skills | About You

You may already have experience working within Salesforce environments, or you may bring experience from another enterprise platform or delivery environment. Either way, you'll be confident articulating business requirements, translating them into functional solutions, and influencing delivery outcomes across the SDLC.

Your positivity, collaborative mindset, and excellent communication skills enable you to build strong relationships with stakeholders and share knowledge across teams to continuously grow capability.

• As a starter for success, we'd love to see a mix of the following skills and experience. We don't expect every applicant to tick every box:

About the Role | About the Role

The Customer Tribe works across ASB Bank to deliver innovative customer and colleague experiences through specialist platforms like Salesforce. Our platform is made up of collaborative experts who are passionate about creating seamless, customer-centric solutions that make life easier for ASBers and our Customers.

As a Senior Software Engineer – Salesforce Functional, you'll have the opportunity to work hands-on across a variety of interesting and complex initiatives while being part of a smaller squad within our innovation and platform area. You'll help maintain a high level of service, scalability, and performance across our Salesforce ecosystem while contributing to the evolution of our customer and operational capabilities.

In this role, you will:

• Partner with Product Owners, Architects, Engineers, and business stakeholders to deliver customer-focused Salesforce solutions
• Translate business requirements into scalable functional designs and user stories
• Support end-to-end delivery across analysis, design, testing, release, and continuous improvement activities
• Contribute to backlog refinement, prioritisation, and solution planning activities
• Work across integration initiatives and connected systems to improve platform capability and customer outcomes
• Support platform governance, optimisation, and enhancement initiatives
• Participate in design workshops and provide functional expertise across the Salesforce ecosystem
• Help maintain high levels of platform performance, usability, and service availability
• Share knowledge and mentor others across the wider Salesforce practice

This is an internal opportunity for current ASBers. We're particularly interested in individuals with experience working on CRM platforms, CRM integrations, and connected enterprise ecosystems. Salesforce experience and Salesforce certifications are highly regarded; however, we also welcome applications from people who bring strong transferable skills from product, platform, business analysis, functional consulting, delivery, engineering, or enterprise application environments and are excited to grow their Salesforce capability.

Your Skills | About You

You may already have experience working within Salesforce environments, or you may bring experience from another enterprise platform or delivery environment. Either way, you'll be confident articulating business requirements, translating them into functional solutions, and influencing delivery outcomes across the SDLC.

Your positivity, collaborative mindset, and excellent communication skills enable you to build strong relationships with stakeholders and share knowledge across teams to continuously grow capability.

• As a starter for success, we'd love to see a mix of the following skills and experience. We don't expect every applicant to tick every box: