The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we’re digital, nimble, connected, and united in our vision to create a better way to trade.
We thrive on progress – for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global and results focused. You’ll find our 550+ team currently across 11 locations and 9 time zones.

Our technology team thrives on inclusivity and collaboration, believing that diverse perspectives lead to great solutions. We foster a culture that champions individual growth, professional development, and work-life harmony. We’re invested in your success and dedicated to supporting you every step of the way. We encourage our team to bring challenge thinking and fresh ideas to the table and our Agile approach empowers us to focus on outcomes. When we hire someone it’s because they bring the skills, attitude and experience we’re looking for….so we let you do what you’re best at! Join us and be part of a community that’s passionate about harnessing technology’s potential to drive market leading solutions for our clients. Elevate your career in an environment where your ideas matter, your growth is nurtured, and your potential is limitless.
The Salesforce Admin Lead exists to Ensure the consistent, reliable, and secure operation of the Salesforce platform, enabling business continuity and optimal performance for all users. Provide strategic leadership and technical expertise to a global team of Salesforce Administrators, fostering a collaborative and high-performing environment. Bridge the gap between technical platform management and broader business objectives, aligning efforts with the Salesforce Tech Lead and Architect to drive platform innovation and efficiency.

As our Salesforce Global Admin Lead, your key responsibilities include, but may not be limited to:

• Lead and mentor a small global (remote) team of Salesforce Administrators, ensuring consistent and high-quality support across all regions, ensuring local teams and business leaders are having their needs met
• Along with your peers, ensure the technical health and stability of the Salesforce platform, including performance monitoring and issue resolution.
• Collaborate closely with the Salesforce Tech Lead and Architect to align administrative efforts with overall platform strategy and development initiatives.
• Manage and maintain user access, security profiles, and permissions within the Salesforce environment.
• Implement and enforce best practices for Salesforce administration, change management, and data governance.
• Develop and maintain comprehensive documentation for Salesforce configurations, processes, and procedures.
• Coordinate and execute platform upgrades, patches, and releases, ensuring minimal disruption to users.
• Work with colleagues around the wider IT space to ensure alignment in incident and release management processes.
• Act as the primary point of contact for global Salesforce administrative support and escalations.
• Monitor system performance and proactively identify areas for optimization and improvement.
• Along with the rest of the technical Salesforce Leadership team, ensure the platform and its integrations are secure, performant, resilient and able to deliver business objectives both short and long-term.
• As a leader within the Enterprise Data team, your responsibilities include:

• Forming, engaging and retaining a high-performing teamMeasuring, reporting and continuously improving the delivery velocity and quality of your team o Creating transparency of delivery effort and outcomes by aligning to best practices to tracking work in Jira and ServiceDesk