ABOUT BRILLIO:

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as “Brillians”, distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.
Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio’s relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.

JOB DESCRIPTION:

10+ years of experience in Salesforce development/admin.
o Experience in Sales and Service cloud.
o Experience with CI/CD Devops including using tools such as: Visual Studio Code, Git, Bitbucket and Jira.
o Ability to troubleshoot the Salesforce platform: sharing and visibility, bulk DML operations, Apex, callouts, etc.
o Experience working with Force.com Apex Classes, Apex triggers, Batch Apex, Lightning Web Components (LWC), Visual Force (VF Pages), Integration (REST, SOAP, Change Data Capture, Platform Events), Force.com API, SOQL and SOSL.
o good communication skill to work with global team.
o Experience in backend JavaScript is plus.
o SOX or ITGC’s experience preferred.
o Experience in ticketing systems like JIRA.
o Ability to reprioritize tasks and manage time to deliver results on requests.
o Bachelor’s Degree in Computer Science.

PRIMARY SKILLS:

1.Salesforce Service Cloud-Field Service, Salesforce Service Cloud-Case Management, Salesforce Service Cloud-Self Service, Salesforce Service Cloud-Digital Engagement, Salesforce Sales Cloud-Territory Planning

WHY SHOULD YOU APPLY FOR THIS ROLE?

Brillio helps clients deliver authentic and responsive experiences that drive significant impact on profitability & customer advocacy through data-led experience reimagination, focus on customer journeys and partnerships with leading CRM and CX Platforms.