Details
Open Date 08/01/2025
Requisition Number PRN42710B
Job Title Systems Administrator
Working Title Salesforce/Marketing Administrator
Job Grade F
FLSA Code Computer Employee
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day

WORK SCHEDULE SUMMARY

This is a remote (8-5) position
VP Area Academic Affairs
Department 02218 - Data and Software Solutions
Location Other
City Other
Type of Recruitment External Posting
Pay Rate Range $70,000 - $82,500
Close Date 10/30/2025

CRM ADMINISTRATOR (WITH MARKETING AUTOMATION EXPERIENCE)

We are seeking a technically skilled and detail-oriented CRM Administrator to join our team. This role will not focus heavily on content creation or marketing strategy role, although having some basic design skills is a plus, this position focuses on the technical administration, configuration, and optimization of marketing automation and CRM platforms, including using ETL tools such as Jitterbit and Informatica.
Candidates should be comfortable working across systems, managing data integrity, and building automations.
We are currently migrating to a new Salesforce org utilizing Education Cloud and plan to transition to Marketing Cloud Growth within the next 1–2 years. This role will support the technical aspects of that migration in collaboration with our Associate Director of Software Solutions.

TRAINING/INSTRUCTIONAL/DOCUMENTATION (10%)

Provide platform support to end-users, including training, documentation, and issue resolution.
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

PHYSICAL REQUIREMENTS AND LEVEL OF FREQUENCY THAT MAY BE REQUIRED

Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.

MINIMUM QUALIFICATIONS

Requires a bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience) with at least 2 years of experience in the field or in a related area.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

MINIMUM QUALIFICATIONS:

• At least 2 years of hands-on experience in a technical administrator role for a CRM .
• Experience with Salesforce, Pardot (Marketing Cloud Account Engagement), Marketing Cloud, or similar platforms.
• Proficiency in diagramming tools (e.g., Lucidchart) for workflow/process documentation.
• Strong analytical and problem-solving skills with an ability to manage platform health and user needs.

PREFERRED QUALIFICATIONS:

• Familiarity with APIs, data integrations, or scripting logic used in marketing systems.
• Knowledge of basic HTML / CSS as it relates to troubleshooting email render issues or template structure (not email design).
• Salesforce Administrator and/or Pardot Specialist certifications are a plus.
  Type Benefited Staff