CRH Americas Inc.
Job ID: 514033
CRH is a leading global diversified building materials group, employing over 75,800 people at more than 3,160 locations in 29 countries. CRH is the leading building materials company in North America and the world. We manufacture and distribute a diverse range of superior building materials, products, and solutions, which are used extensively in construction projects of all sizes.

JOB SUMMARY

The Salesforce QA Analyst is an instrumental member of the CRM centralized team, helping to ensure that a solution is fit for end user’s needs. QA Analysts work closely with the entire project team to review the overall functional and non-functional requirements, while keeping a user’s perspective in mind. Activities in this role will include analyzing non-functional requirements and technical designs, translating functional requirements into test cases, and identifying defects and driving them to resolution. Ideally, candidates will possess a drive for thinking creatively to resolve complex problems and enjoy contributing to solutions regardless of their functional role within a project team. A good Salesforce QA Analyst is willing to go the distance at trying to break the system. We are looking for someone who is self-disciplined, can manage their own work, loves to find ways to break things, computer systems, is a great communicator, great at documenting, is systematized, organized, and a team player.

JOB REQUIREMENTS

• Minimum 2 years’ experience with a large Salesforce org.
• Excellent analytical and problem-solving abilities.
• Demonstrated ability to think outside the box.
• Experience working in an Agile/Scrum development process.
• Experience with test automation tools is a plus.
• Interest in taking ownership on products and projects.
• Flexibility to meet continuously changing priorities and challenges.
• Needs to possess excellent communication and people skills.
• Ability to multi-task, meet deadlines and stay calm under pressure.
• Interest in studying and learning new things.
• Excellent problem-solving and analytical skills.
• Be independent, self-driven and naturally curious.
• Excellent listening skills
• May require up to 20% travel

• Design test processes and procedures used to ensure that software operates within defined requirements.
• Perform unit, functional, smoke, integrations and regression testing
• Create detailed, comprehensive, and well-structured test plans and test cases.
• Look at how to improve and scale the QA process with automated test scripts to reduce repetitive manual testing.
• In depth functional testing - Must be able to evaluate functional stability to ensure business requirements are being met and are “fit-for-purpose” through end to end functional testing.
• Work closely with software developers and the CRM Team to resolve issues.
• Clearly communicate any obstacles to raise awareness and avoid project impediments and overall project timeline disruption.
• Collaborate with the Product Owner, Business Analysts, Solution Architects and Developers on tasks related to the planning, testing and coordination of release activities.
• Participate in user story creation process through dissection of high-level requirements during team review sessions.