Salesforce QA Automation at NTT DATA

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

0.0

Posted On

08 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Salesforce Service Cloud, Manual Testing, Automated Testing, REST API Testing, Performance Testing, Agile, Scrum, Selenium WebDriver, JMeter, Test Management, Defect Tracking, Jira, Azure DevOps, Analytical Skills, Debugging Skills, Communication Skills

Industry

IT Services and IT Consulting

Description

Job Description: We are seeking a skilled and detail-oriented Salesforce QA Engineer to ensure the quality, performance, and reliability of our Salesforce Service Cloud applications. This role requires hands-on experience in manual and automated testing, REST API validation, performance testing, and Agile/Scrum methodologies. The ideal candidate will work closely with cross-functional teams to validate complex business processes and integrations in a dynamic, global Salesforce environment. ________________________________________ Key Responsibilities: • Perform manual and automated testing of Salesforce Service Cloud applications to validate functionality, performance, and user experience. • Conduct REST API testing using tools such as Postman, ensuring accurate data exchange and integration flows. • Execute load and performance testing for REST APIs to assess scalability and responsiveness using JMeter. • Develop and maintain comprehensive test cases, test scripts, and test data based on business requirements and Agile user stories. • Participate actively in Scrum ceremonies including sprint planning, daily stand-ups, backlog grooming, and retrospectives. • Collaborate with developers, product owners, and business analysts to ensure thorough test coverage and alignment with sprint goals. • Utilize Selenium WebDriver and related tools to build and maintain robust automation test suites. • Document and track defects using tools like Jira or Azure DevOps, and ensure timely resolution. • Generate and communicate clear and accurate test metrics and project status reports. • Mentor junior QA team members and contribute to continuous improvement of QA processes and standards. ________________________________________ Minimum Qualifications: • Experience in manual and automation testing of Salesforce Service Cloud applications. • Proficiency in REST API testing using Postman or similar tools. • Experience with load/performance testing tools and methodologies. • Hands-on experience with Selenium WebDriver and test automation frameworks. • Solid understanding of Agile and Scrum methodologies and experience working in Agile teams. • Familiarity with test management and defect tracking tools (e.g., Jira, Azure DevOps). • Strong analytical, debugging, and communication skills. • Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent work experience. • Knowledge of Salesforce data model, flows, and Service Cloud features.

Responsibilities

The Salesforce QA Engineer will perform manual and automated testing of Salesforce Service Cloud applications, ensuring functionality, performance, and user experience. They will also conduct REST API testing and collaborate with cross-functional teams to validate complex business processes.