REQUIRED QUALIFICATIONS

4+ years of experience in Salesforce release engineering or DevOps roles.
Strong understanding of Salesforce metadata, packaging, and deployment tools.
Hands-on experience with version control systems (e.g., Git) and CI/CD tools.
Familiarity with telecom business processes and Salesforce industry solutions (e.g., Communications Cloud).
Experience with Salesforce DX, scratch orgs, and unlocked packages.
Excellent problem-solving skills and attention to detail.
Strong communication and collaboration skills.

REQUIRED QUALIFICATIONS

4+ years of experience in Salesforce release engineering or DevOps roles.
Strong understanding of Salesforce metadata, packaging, and deployment tools.
Hands-on experience with version control systems (e.g., Git) and CI/CD tools.
Familiarity with telecom business processes and Salesforce industry solutions (e.g., Communications Cloud).
Experience with Salesforce DX, scratch orgs, and unlocked packages.
Excellent problem-solving skills and attention to detail.
Strong communication and collaboration skills.

PREFERRED QUALIFICATIONS

Salesforce certifications such as Platform Developer I/II, DevOps Specialist, or Administrator.
Experience with telecom clients or managed service environments (e.g., Rogers, SaskTel, Bell, Telus).
Exposure to Agile/Scrum methodologies and tools like Jira and Confluence.

ROLE OVERVIEW

As a Salesforce Release Engineer, you will be responsible for managing and optimizing the release lifecycle for Salesforce applications within a telecom environment. You will collaborate with cross-functional teams to ensure seamless deployments, maintain CI/CD pipelines, and enforce governance standards across development, staging, and production environments.

KEY RESPONSIBILITIES

Own and manage the end-to-end Salesforce release process, including sandbox management, version control, and deployment strategies.
Design and maintain CI/CD pipelines using tools such as Git, Jenkins, Copado, or Gearset.
Coordinate with development, QA, and business teams to schedule and execute releases with minimal disruption.
Implement and enforce release governance, including change control, rollback strategies, and audit compliance.
Troubleshoot deployment issues and provide root cause analysis and resolution.
Maintain documentation for release processes, deployment guides, and environment configurations.
Monitor Salesforce platform updates and assess their impact on existing deployments.
Support integration of Salesforce with telecom-specific systems (e.g., billing, provisioning, CRM).