ABOUT Q2 IMPACT:

Q2 Impact is a data- and AI-first organization with a distinguished history of delivering customized solutions to complex government, security, and development challenges. We excel at integrating advanced analytics, Salesforce-driven platforms, and state-of-the-art AI technologies, enabling our clients—such as the U.S. Department of State—to solve their toughest data, knowledge management, and monitoring and evaluation challenges. We are seeking a forward-thinking professional who actively listens to client needs and thrives on leading teams through digital transformation.

POSITION SUMMARY:

As a Salesforce Scrum Master at Q2 Impact, you will guide Agile teams in the design, development, and optimization of Salesforce-based solutions, including integration with Tableau, automation tools, data visualization, and AI-enabled analytics. You will foster collaboration, facilitate efficient Agile practices, and drive successful project delivery within government contracting and security sector assistance contexts.

BASIC QUALIFICATIONS:

• Bachelor’s degree in Computer Science, Information Systems, Business, or a related field.
• 3+ years of experience as a Scrum Master, with direct responsibility leading Salesforce or SaaS implementation teams (5+ years preferred for senior roles).
• Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent required.
• In-depth understanding of Salesforce platform (Sales Cloud, Service Cloud, custom objects, automation) and Agile methodologies.
• Experience supporting government clients or federal contractors, especially projects with DoD, DHS, or U.S. Department of State.
• Proficiency in Agile tools (e.g., Jira, Azure DevOps) and Microsoft Office Suite.
• Excellent facilitation, communication, and stakeholder engagement skills.
• U.S. Citizenship and eligibility to obtain/maintain a Secret security clearance, Active Secret clearance preferred.

PREFERRED QUALIFICATIONS:

• Additional Salesforce certifications (Salesforce Administrator, Platform App Builder) or PMP certification.
• Experience with AI or data analytics integration in Salesforce environments.
• Familiarity with security compliance and federal IT standards.
• Prior experience in remote and cross-functional team leadership.

• Serve as Scrum Master for one or more Salesforce project teams, advocating for Agile best practices and continuous improvement.
• Facilitate all Scrum ceremonies: Sprint Planning, Daily Stand-ups, Sprint Reviews, Backlog Grooming, and Retrospectives.
• Collaborate with Product Owners, stakeholders, and cross-functional teams to refine and prioritize product backlogs and requirements, ensuring delivery of high-value Salesforce features.
• Remove impediments and proactively champion a culture of collaboration, transparency, and accountability among team members.
• Maintain and optimize Agile project artifacts (e.g., product/sprint backlogs) using tools such as Jira or Azure DevOps; manage dashboards and reporting for leadership.
• Support data migration, integration, and automation initiatives across Salesforce and connected platforms.
• Ensure solutions adhere to federal security and compliance standards, partnering with ISSO, DT, and client representatives as needed.
• Promote open communication between technical teams and clients, ensuring clear alignment of goals, status, and risks.